System operational  Planned Maintenance   Important Information  Unplanned Outage
Platform Status  Information
BOQ Classic Mobile and Internet Banking  
Q Rewards Please note: QRewards are not accessible via Internet Banking, only via the mobile app.
myBOQ Mobile App  
myBOQ Internet Banking

Accessing myBOQ Internet Banking

We’ve just launched a new Internet Banking platform to support the myBOQ app. While most banking functions will be available through myBOQ Internet Banking, some tasks will still require the myBOQ app.

To get started:

  1. Go to the BOQ website and select the ‘Log On’ button in the top right-hand corner. 
  2. Select ‘Log On to Internet Banking’ 
  3. Select ‘myBOQ Log on’ 
  4. Enter your mobile number 
  5. If you are prompted to, enter your Log-in ID*  
  6. Receive and enter the verification code that’s sent to your mobile number 
  7. Enter your DOB and Postcode 
  8. Create and confirm your new password 
  9. Set your security questions

*If you need to use a Log-in ID, the field will automatically appear. You should have received this via email 23 November 2025. If you are prompted to use a Log-in ID and it was not emailed to you, please contact us on 1300 55 72 72 and select option 1

Log into myBOQ Internet Banking
Important Information
   
Stay Scam Aware

Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information. 

To protect yourself from scams:

  • Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem. 
  • Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from BOQ. 
  • Don’t click any third party links received in emails or SMS, even if they claim to be in reference to your banking. 
  • If something seems suspicious, make contact by phone through a verified website to find out more. 

You can find more information and support for scam safety on our Fraud and Scam Assistance page.