Internet, Mobile and Telephone Banking are all currently available.
We are aware of an issue affecting customers using the BOQ
Mobile App for Android devices.
Mobile Banking as a service is still fully operational and
can be accessed via a Mobile Browser without any issues.
To access Mobile Banking via this method open your chosen browser
and navigate to ib.boq.mobi.
We are working on a permanent fix as a high priority which
will require customers to update their BOQ Mobile app.
To you receive this update as soon as it is available, you
may wish to ensure you have the “auto update” feature turned on for Google Play
If you have questions regarding BOQ Internet Banking you can contact our Customer Contact Centre 24 hours a day, 7 days a week on 1300 55 72 72 (+617 3336 2420 if you are calling from outside Australia), or email us.