New Bank of Queensland branch in Townsville a boost to north Queensland

The opening of Bank of Queensland’s 123rd branch at Castletown today by the Mayor of Townsville, Cr Tony Mooney, has confirmed the Bank’s commitment to north Queensland.


It is the latest – but not the last – move in the Bank’s ongoing program to significantly expand its operations in the Townsville region, the second largest regional economy in Queensland.


The new branch offers customers not only Bank of Queensland’s famed customer service but consummate professionalism, with owner-managers David and Lisa Leonardi bringing a total of 32 years’ experience in banking to the local community.


In opening the branch at Castletown Shopping World, Cr Mooney said the new branch was another expression of business confidence in the City.


“Not only is it good news economically, but banks are an essential service in any strong and growing community so this is an excellent outcome for our residents,” the Mayor said.


The Bank’s General Manager, Retail, Donna Brown, said the new branch reflected the growing economic and social importance of Townsville, headquarters of the Bank’s north and far north Queensland operations.

“With four branches and a dedicated Business Banking Centre in Stokes Street, Bank of Queensland now has the potential to make a real difference in this region,” Ms Brown said.


“It’s not only residents who can take advantage of our great service.


“The 3,500 small and medium-sized businesses in the City will definitely benefit from our service-focused approach and personal business banking managers who genuinely care about their clients’ needs.


“The Castletown branch is the first of up to seven new branches planned for north and far north Queensland. We have previously announced our intention to open branches in Atherton, Airlie Beach, Ayr, Bowen, Ingham, Innisfail and Port Douglas.


“We only need to locate a suitable owner-manager for each branch – a leading local business professional who meets the Bank’s exacting standards and is passionate about banking and customer service – and we can open in these towns within a few months,” Ms Brown said.


The Castletown branch will be owner-managed by Townsville businesspeople and long-time local residents David and Lisa Leonardi.


“Townsville’s swelling population has been crying out for better banking services for some time,” Mr Leonardi said.


“I am looking forward to getting back to the coalface and providing residents and businesses with the friendly, person-to-person service for which Bank of Queensland is famous.”


By Christmas, Bank of Queensland will have opened at least 37 new branches throughout the State in just over two years, taking its total branch numbers to 130.


The opening of the Castletown branch comes hot of the heels of the Bank’s announcement that it would open 100 branches throughout New South Wales and Victoria over the next three years.