The Deputy Prime Minister, John Anderson, teamed up with local MP and Federal Cabinet Minister Larry Anthony today to officially open Bank of Queenslands second branch in regional New South Wales, at Kingscliff.
The new branch is a significant milestone for the fast-growing local community which, despite its high growth, has suffered its share of branch closures when the big banks shut almost 2,000 branches around the country - more than 35% of their retail networks.
Mr Anthony said the new branch was great news for the local community and congratulated the Bank of Queensland for expanding its services into regional townships such as Kingscliff.
"I am always happy to see new services for our regional communities and having Bank of Queensland move to Kingscliff is a big boost to local residents and businesses, he said
Bank of Queenslands personal style of service will certainly resonate well in the community and an increase in local financial services will be of great convenience for both personal and business banking needs.
Kingscliff is in the vanguard of the 100 communities throughout New South Wales and Victoria to receive a Bank of Queensland branch over the next two years.
Bank of Queensland is already the most accessible bank on the Gold Coast, having opened six new branches, a Business Banking Centre and a Private Bank in the past two years, bringing its points of face-to-face banking in the region to 19.
Bank of Queensland Kingscliff will be owner-managed by third-generation Kingscliff resident David Pearce and wife Allison, who say the local community has already welcomed their relaxed, personal and accessible approach to banking.
Kingscliff was poorly serviced by banks and there was a huge community demand here for better financial services. In just our first weeks of trade, we have many new customers who have left the Big Banks in search of a better service alternative, Mrs Pearce said.
Only Bank of Queensland can offer Kingscliff residents things like remaining open all day on week days and on Saturday mornings and having a manager who can make local decisions.
My focus is on achieving results through delivering a superior customer experience and on remaining approachable to both personal and business customers Mrs Pearce said.
Bank of Queensland now has three branches in New South Wales, at Kingscliff, Byron Bay and North Parramatta, and two in Victoria, at Frankston and Bourke Street in Melbournes CBD.
The Bank will continue to announce further new branches throughout New South Wales and Victoria, including several others in the Tweed / Northern Rivers area, over the next 24 months.