Bank of Queensland continued to boost its banking services in the fast-growing Ipswich region with the opening of its 7th branch in the Ipswich region today in the busy Redbank Plains Shopping Village.
Ipswich Mayor Paul Pisasale officially opened the Bank of Queensland branch, which is owned and managed by local businessman Kelby Williams, at a community celebration this morning.
Cr Pisasale: “The redevelopment of the Redbank Plains Shopping Village is very timely given that last week council announced draft amendments to the Ipswich Planning Scheme that will be presented to the state government for approval. The amendments show that the Redbank Plains area will be home to another 40,000 residents within the next 15 years.
“I congratulate and welcome the Bank of Queensland for their investment in the future of Ipswich.”
Owner-Manager Kelby Williams said that owning, rather than just working in, a bank branch allowed him to really make a difference in the community.
“We offer face-to-face service that locals just wouldn’t find at a big bank branch, and I would encourage any one who wants to have a chat about personal service to come into the branch so we can assist them.
“Because I own this branch, I can give my customers as much personal attention as they need, even after-hours or at their homes, if need be. I am on call to service their needs 24/7. And we are a local business so we know the importance of keeping the customer happy.”
Managing Director David Liddy said the branch reflected the Bank’s commitment to bringing face-to-face service to our customers.
“In this day and age, when many banks are reducing their contact with the community and re-directing their customers to automated call centres, it’s great being able to go into a community and really make a difference simply by providing genuine person2person™ service,” Mr Liddy said.
“I would encourage residents and businesses to simply drop in over the coming weeks to see just what a difference having a real, personal bank manager can make.”