Jason Evans, who has more than 15 years’ experience in financial services, said he was looking forward to working with local businesses to help maximise their success.
“The personalised service Bank of Queensland offers retail customers is in many ways even more beneficial to small and medium-sized businesses, who are usually exceptional at what they do but may struggle when it comes to complex banking and finance transactions,” Jason said.
“Small business customers have been palmed off to call centres by the big banks for many years – I will reverse all that by providing a personal point of contact.
“With their complex and very individual financial needs, business owners have much to gain from our intimate, customer-centric approach to banking and the time our business bankers spend up front to fully understand their business, their competitive environment, their goals and their needs.
“I have recent experience in business banking as well as five years as director of a small financial services company, so I know what makes small business tick.
“And when it comes to larger or more complex transactions, I have direct access to the business banking and finance specialists upstairs,” Jason said
“As far as most banks are concerned, when you go it alone in business, you should go it alone in banking.
“This was highlighted by recent East & Partners research which found that retailers and other small businesses were looking for a more personal touch when it comes to their banking, a relationship manager who would help them build their business.
“The research found only 23 per cent of small businesses actually have this and that more than 60% intended to switch at least part of their banking.
“Many retailers say that when it comes to finding a relationship manager who is on call to help you manage your business’ finances, a smaller bank is the way to go.
“I’d encourage all small businesses to review their banking situation and make sure their bank is pulling its weight in terms of helping you grow your business. If not, it might be time to switch,” Jason said.
Bank of Queensland Townsville is located at 16 Stokes Street can be contacted on 4772 1799.