Contact us

 

We welcome your enquiries and feedback. You can contact us directly by phoning or emailing us from the options listed below.

 

General enquiries 

1300 55 72 72 


(24 hours a day, 7 days a week)

For all general enquiries and any matters regarding the categories listed below, call us using the above number. Alternatively, you can click on the options below to email us about your enquiry.

 

Credit cards 

1300 55 72 72 


(24 hours a day, 7 days a week)

For all general credit card enquiries you can call us using the above number, or for more specific enquiries, please use one of the options below:

  • Gold and platinum card enquiries - 1300 72 31 34
  • American Express® - 1300 366 220
  • Lost/stolen cards - 1800 077 024 (within Australia)
  • Q Rewards™ Centre - 1300 206 349
  • Online - Email credit cards

 

Other contact details

Division  

Phone 

Email 

Bonds Registry

1800 813 902
(For BOQ Retail Bond Queries only)

Email Bonds 

Community and Sponsorship

 

Email Community and Sponsorship 

EasyPhone Banking

13 72 72

Email EasyPhone Banking 

Insurance

1800 67 55 11

Email Insurance 

Media centre

Journalist enquiries only

07 3212 3018 / 07 3212 3172

Email Media centre 

Private Bank

 

Email Private Bank 

Trade Operations

Trade Enabler - 07 3212 3305

Email International 

BOQ Specialist 

1300 131 141

Email BOQ Specialist 

Shareholder centre

1800 779 639

 

Share Trading1800 748 977

 

Solicitors & Conveyancers Bookings Hotline1300 55 11 72  

 

 

Contact details for overseas callers 

 Enquiry 

 Contact Details 

Note 

General enquiries+61 7 3336 2420
(24 hours a day, 7 days a week)

This is a reverse charges number for use by callers outside Australia.

Note: If you wish to make a reverse charges call, to avoid the call costs you must request that the local telecommunications service initiate the call.

Lost/stolen credit cards+61 7 3336 2222
Contact Mastercardhttp://www.mastercard.com.au * Alternatively when calling from outside Australia you can contact the Mastercard scheme in that country for assistance
Contact Visahttp://www.visa.com* Alternatively when calling from outside Australia you can contact the Visa scheme in that country for assistance.

Postal address 

 Enquiry 

 Contact Details 

Note 

General enquiries

Bank of Queensland

GPO Box 898

Brisbane, 4001

 

Locate us

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