We welcome your enquiries and feedback. You can contact us directly by phoning or emailing us from the options listed below.
1300 55 72 72
For all general enquiries and any matters regarding the categories listed below, call us using the above number. Alternatively, you can click on the options below to email us about your enquiry.
1300 55 72 72
For all general credit card enquiries you can call us using the above number, or for more specific enquiries, please use one of the options below:
- Gold and platinum card enquiries - 1300 72 31 34
- American Express® - 1300 366 220
- Lost/stolen cards - 1800 077 024 (within Australia)
- Q Rewards™ Centre - 1300 206 349
- Online - Email credit cards
Other contact details
Contact details for overseas callers
|General enquiries||+61 7 3336 2420|
This is a reverse charges number for use by callers outside Australia.
Note: If you wish to make a reverse charges call, to avoid the call costs you must request that the local telecommunications service initiate the call.
|Lost/stolen credit cards||+61 7 3336 2222|
|Contact Mastercard||http://www.mastercard.com.au|| * Alternatively when calling from outside Australia you can contact the Mastercard scheme in that country for assistance|
|Contact Visa||http://www.visa.com||* Alternatively when calling from outside Australia you can contact the Visa scheme in that country for assistance.|
Bank of Queensland
GPO Box 898
If you're looking for a branch telephone number, search the locate us database.