Contact us

We welcome your enquiries and feedback. You can contact us directly by phoning or emailing us from the options listed below.

 

Division  

Phone 

Email 

General enquiries

   

Bonds Registry

1800 813 902

Email Bonds 

Business Banking

Customer Contact Centre
1300 55 72 72

Email Business Banking 

Community

 

Email Community 

Compliments & Complaints

Customer Contact Centre
1300 55 72 72

 

Credit cards

  • General card enquiries 1300 55 72 72
  • American Express® 1300 366 220
  • Lost/stolen cards 1800 077 024 (within Australia)
  • +61 7 3336 2222 (outside Australia)* 
  • Q Rewards™ Centre 1300 206 349
 

Email credit cards 

Gold and Platinum cards

  • General card enquiries 1300 72 31 34 or +61 7 3336 2411
  • Lost/stolen cards 1800 077 024 (within Australia)
  • +61 7 3336 2222 (outside Australia)* 
 

Email credit cards 

EasyPhone Banking

13 72 72

Email EasyPhone Banking 

Insurance

1800 67 55 11

Email Insurance 

InternationalGeneral enquiries - 1300 55 72 72

Email International 

Internet Banking

Customer Contact Centre
1300 55 72 72

Email Internet Banking 

Margin Lending

1300 78 37 09

 

Media centre

Journalist enquiries only 

07 3212 3018 / 07 3212 3172

Email Media centre 

Personal Banking

Customer Contact Centre
1300 55 72 72

Email Personal Banking 

Private Bank

 

Email Private Bank 

Trade Operations

Trade Enabler - 07 3212 3305

Email International 

Shareholder centre

Investor relations 07 3212 3463

Email Investor relations 

Share Trading1800 748 977

 

Solicitors & Conveyancers Bookings Hotline1300 55 11 72  

 

 

Contact details for overseas callers 

 

 Enquiry 

 Contact Details 

Note 

General enquiries+61 7 3336 2420

This is a reverse charges number for use by callers outside Australia.

Note: If you wish to make a reverse charges call, to avoid the call costs you must request that the local telecommunications service initiate the call.

Lost/stolen credit cards+61 7 3336 2222 
Contact Mastercardhttp://www.mastercard.com.au  * Alternatively when calling from outside Australia you can contact the Mastercard scheme in that country for assistance. 
Contact Visahttp://www.visa.com  * Alternatively when calling from outside Australia you can contact the Visa scheme in that country for assistance. 

 

Postal address 

 

 

 Enquiry 

 Contact Details 

Note 

General enquiries

Bank of Queensland

GPO Box 898

Brisbane, 4001

 

 

Locate us

If you're looking for a branch telephone number, search the locate us database. 

 


GOGOGO
Locate us - branches and ATMs