Manage My Credit Card Application

Continue my saved application

If you’ve already started a BOQ Credit Card application and want to complete it, you will need to have your 17 digit application reference number and mobile phone handy. You'll find your reference number in the confirmation email we've sent you. Please note that we'll hold your application for 30 days, after this it will permanently be deleted from our system and you'll need to start a new application.

 

Load Application 

Check my application status

If you’ve already applied for a BOQ Credit Card and want to view the status of your application online, you'll be asked to enter your 17 digit application reference number, mother's maiden name and date of birth. You'll find your reference number in the confirmation email we've sent you when you applied.

 

Application Status 

Send my supporting documents

If you’ve completed an application and wish to submit documents it’s easy. You can upload them all at one time or just upload the documents you have available today and look after the rest at another time.

 

When clicking on the 'upload' button below, you'll be asked to enter your application reference number, mother's maiden name and date of birth. Once this information is entered click next, and your application number will be displayed, from this screen select 'upload file' to finalise your document upload.

 

Your documents will need to be saved as a PDF, GIF, TIF or JPEG file with a maximum file size of 5MB.

 

Upload Documents 

 

Alternatively you can supply your documents via:

  • Fax: 1300 339 824
  • Post: GPO BOX 5387, Sydney NSW 2001

What documents do I need to provide to support my application?

Please note that we may need to contact your employer and/or your accountant to confirm your income and employment details, please let them know in advance so that we can finalise your application.

All Applicants

Please supply all of the following:

  • Driver's Licence (back side of the driver's license to include change of address if applicable) or proof of address (e.g. most recent electricity or utility bill)
  • Medicare Card or Passport to confirm residency
  • Most recent mobile phone bill which reflects your name, address and mobile number

Additional documents (depending on your employment status) 

Full or part time employees

Please supply any one of the following options:

  • Two payslips less than 60 days old (preferred), or
  • Letter of employment (should indicate annual income and employment status), or
  • Three months of applicant's bank statements showing the regular income, or
  • Most recent Individual Tax Return, or
  • Most recent PAYG payment summary (group certificate) or
  • Most recent Individual Tax Assessment Notice

Self-employed or sub-contractors

Please supply any one of the following options:

  • Two most recent Tax Assessment Notices, or
  • Two most recent Income Tax Returns, or
  • Two most recent Business/Company Tax Returns, or
  • Two most recent Business/Company Profit and Loss Statements

Casual or temporary employees and contractors

Please supply any one of the following options:

  • Two most recent Tax Assessment Notices and two most recent pay slips, or
  • Two most recent PAYG payment summaries and two most recent pay slips

Retirees and self-funded retiree

Please supply any one of the following options:

  • Annual superannuation statement which includes an indexed pension amount, or
  • Most recent Pension statement, or
  • Three months of personal bank statements showing regular credit or cash deposits, or
  • Most recent Self-managed Superannuation Tax Returns less than 15 months old

Speak to someone about my application

Give our Applications Team a call on 1300 207 541, they're available from 8am to 5pm Monday to Friday AEST. Be sure to have your 17 digit application reference number handy.