EasyPhone Banking is the easiest way to manage your banking over the phone. Choose between touch tone or voice recognition to perform your transactions and enquiries. You can transfer funds, pay bills, check balances and keep track of your money. Easy access 24x7. Call 13 72 72.
Features and benefits
- get an up-to-date balance of your account
- get the ten most recent debit or credit transactions on your account (eight for credit card accounts)
- transfer funds between your nominated EasyPhone Banking accounts
- deposit funds to other people’s BOQ accounts and credit cards (a daily limit of $1,200)
- pay bills through BPAY® (a daily limit of $3,000)
- request a statement of your account to be posted to you (excluding credit cards and term investment accounts)
- get the balance of your credit card account
- change or stop your Personal Access Code (PAC)
What you get for free
- continue to enjoy free unlimited balance and transaction history enquiries
- ten free funds transfers (including BPAY payments) for each nominated EasyPhone Banking account (other than our Bonus Interest Savings Account and Save to Win Account) each month
- if you have $5,000 or more in your Cash Management Account, all your EasyPhone Banking will be free
Accessing your accounts
Look up your accounts in the table below to confirm you can access your account via EasyPhone banking and to see what you can do:
Transfer of funds between nominated accounts is subject to any deposit or withdrawal limits that normally apply.
Demo Service
You can trial EasyPhone Banking through a simple phone call. Call 13 72 72 and you’ll be taken through a number of simulated EasyPhone Banking transactions.
How to Apply
In order to register you will need to be a BOQ customer with at least one account as described above in accessing your accounts.
To register for BOQ EasyPhone Banking please call our Customer Contact Centre on 1300 55 72 72, 7.00 am - 7.00 pm, Monday to Sunday.
Important information
Conditions of use apply to all EasyPhone Banking services. For information on the conditions of use, you can download the following documents:
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