How to apply for Internet Banking

 

BOQ Internet Banking gives you access to all your personal and business accounts, including transaction and investment accounts, loans and overdrafts, and credit cards for personal customers, as well as a range of banking services. All that we ask is that you are a signatory to each account you request for Internet Banking and that you have authority to operate on those accounts.

 

 

Who can register for Internet Banking

Personal and business accounts can be registered by:

  • a person who is an account owner and a signatory of the nominated account(s) and who has authority to operate on the account individually; or
  • a person who is an account owner and a signatory of the nominated account(s) and who has authority to operate on the account with another person, in this case the form must be signed in accordance with the Method of Operation for the account(s); or
  • a person who is a signatory of the nominated account(s) and who has authority to operate on the account as one of two or more persons to sign method of operation, in this case the form must be signed in accordance with the Method of Operation for the account(s);
 

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How to apply for Internet Banking

In order to apply you will need to be a BOQ customer with at least one account as described at the bottom of this page. You can register for Internet Banking in one of two ways:

  • The fastest method is to contact our Customer Contact Centre. If you are applying for Internet Banking for a personal profile and the method of operation is one to sign you may be able to apply over the phone. You can contact our Customer Contact Centre 24 hours a day, 7 days a week on 1300 55 72 72; or
  • by going into one of our branches.
 

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Who can access Internet Banking?

Internet Banking can be accessed by the following types of users:

  • Customer – an individual customer of BOQ (the Account Holder)
  • Authoriser – a person required to authorise transactions and requests on behalf of a customer. An authoriser will also be a signatory of the customer. Where the account authority requires it there will be more than one Authoriser associated with an Internet Banking profile. For example, company accounts, individual joint accounts etc.
  • Delegated user - is a person who is delegated the authority to act on behalf of a Customer / Authoriser / Delegated User or Related Account User (the Delegator) on all or a subset of the account / limits to which the Delegator has access.  Click here for more information on how create delegated users.
  • Related Account User - a person who is either:
    • a signatory on the account(s), has authority to operate the account(s) individually, and has been granted access Internet Banking access to the account(s) by both the Customer and BOQ (this avoids the need to use two separate Customer Access Numbers and Personal Access Codes to access the personal account and the business account); or
    • a signatory on the account, has authority to operate the account(s) as one of a two or more persons to sign method of account operation, but has been granted individual Internet Banking Access by the Customer and BOQ (this avoids the need to use two separate Customer Access Numbers and Personal Access Codes to access the personal account and the business account).
     

 

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Which accounts can you add to your profile?

Internet Banking gives you online access to a wide range of personal and business accounts. 

 

The following accounts can be nominated for access through Internet Banking:

 

 

  • Day2Day Plus AccountTM
  • Save to Win AccountTM
  • Reverse Charges AccountTM
  • Choice Account
  • Ultimate Account
  • WebSavings AccountTM
  • Bonus Interest Savings Account
  • Cash Management Account
  • Pension Plus Account
  • Easy Investment Account
  • Premier Investment Account
  • Line of Credit Facility
  • Home Equity Loan Plan
  • MasterCard
  • VISA
  • Home Loan
  • Investment Loan
  • Mortgage Offset Account
  • Personal Loan
  • Business Cheque Account
  • Business Management Account
  • Business Investment Account
  • Business WebSavings AccountTM
 
  • QLD Solicitor Trust Account
  • QLD Special Trust Account
  • QLD PAMD Trust Account
  • NSW Solicitor Trust Account
  • NSW Agents Trust Account
  • Everyday Business
  • Business Loan Account
  • Unlimited Business Account
  • Cash Management Account - Business
 

 

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Register additional accounts

You can register additional accounts on your Internet Banking profile by:

 

  • contacting our Customer Contact Centre 24 hours a day, 7 days a week on 1300 55 72 72; or
  • visiting a branch. 

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Terms and Conditions

Conditions of use apply to Internet Banking. You should ensure that you have read and understand the Electronic Banking Terms and Conditions before registering for this service.

 

For more information, please refer to our Terms and Conditions page.
 

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