Bank of Queensland Internet Banking gives you access to all your personal and business accounts, including transaction and investment accounts, loans and overdrafts, and credit cards for personal customers, as well as a range of banking services. All that we ask is that you are a signatory to each account you request for Internet Banking and that you have authority to operate on those accounts.
Who can register for Internet Banking
Personal and business accounts can be registered by:
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a person who is an account owner and a signatory of the nominated account and who has authority to operate on the account individually; or
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a person who is an account owner and a signatory of the nominated account and who has authority to operate on the account with another person, in this case all signatories must complete the registration form;
How to apply for Internet Banking
In order to apply you will need to be a Bank of Queensland customer with at least one account as described at the bottom of this page. You can register for Internet Banking in one of three ways:
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by going into one of our branches; or
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contacting our Customer Contact Centre where if you are applying for Internet Banking for a personal profile and where the method of operation is one to sign you may be able to apply over the phone; alternatively, the Customer Contact Centre can mail or fax the application forms to you. You can contact our Customer Contact Centre on 1300 55 72 72, 7.00 am - 7.00 pm, Monday to Sunday; or
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you can download the application forms from this website;
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Internet Banking Application (PDF 41KB)
Once you have completed the form, please sign it and mail it to:
REPLY PAID 471
Bank of Queensland Limited
Electronic Banking Administration Centre
GPO Box 898
BRISBANE QLD 4001
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Related Account Access (PDF 19KB)
Once you have completed the form, please sign it and return it to your local Bank of Queensland branch or Business Banking Centre.
It should be noted that:
- a separate application is required for each Related Account User;
- the user must have full ability to operate the account; and
- the user’s Pay Anyone limits and Access Restrictions apply.
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Who can access Internet Banking?
Internet Banking can be accessed by the following types of users:
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Customer – an individual customer of the Bank of Queensland (the Account Holder)
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Authoriser – a person required to authorise transactions and requests on behalf of a customer. An authoriser will also be a signatory of the customer. Where the account authority requires it there will be more than one Authoriser associated with an Internet Banking profile. For example, company accounts, individual joint accounts etc.
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Related Account User - a person who is a signatory on a business account and who has individual operating authority, to access the account using his or her personal Internet banking profile (this avoids the need to use two separate Customer Access Numbers and Personal Access Codes to access the personal account and the business account).
Which accounts can you add to your profile?
Internet Banking gives you online access to a wide range of personal and business accounts.
The following accounts can be nominated for access through Internet Banking:
- Choice Account
- Ultimate Account
- WebSavings AccountTM
- Cash Management Account
- Pension Plus Account
- Easy Investment Account
- Premier Investment Account
- Bonus Interest Savings Account
- Line of Credit Facility
- Home Equity Loan Plan
- MasterCard
- VISA
- Home Loan
- Investment Loan
- Reverse Charges AccountTM
- Mortgage Offset Account
- Personal Loan
- Business Cheque Account
- Business Management Account
- Business Investment Account
- Cash Management Account - Business
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- QLD Solicitor Trust Account (View Only)
- QLD Special Trust Account
- QLD PAMD Trust Account
- NSW Solicitor Trust Account (View Only)
- NSW Agents Trust Account
- VIC Solicitor Trust Account (View Only)
- VIC Agents Trust Account
- ACT Solicitor Trust Account
- ACT Agents Trust Account
- Business Loan Account
- Unlimited Business Account
- NT Agents Trust Account (View Only)
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WA Solicitor Trust Account
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WA REBA Trust Account
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WA Settlement Trust Account
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WA Tenancy Bond Account
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TAS Solicitor Trust Account (View Only)
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TAS Agents Trust Account
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SA Agents Trust Account
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Register additional accounts
You can register additional accounts on your Internet Banking profile by:
Terms and Conditions
Conditions of use apply to Internet Banking. You should ensure that you have read and understand the Electronic Banking Terms and Conditions before registering for this service.
For more information, please refer to our Terms and Conditions page.
Products issued by Bank of Queensland Limited ABN 32 009 656 740 AFSL 244616. This website contains general advice. This advice has been prepared without taking account of your objectives, financial situation or needs. You should consider the appropriateness of any advice before acting on it. You should obtain and consider the relevant Product Disclosure Statement, terms and conditions, Financial Services Guide and Guide to Fees and Charges for the product before making any decision about whether to acquire or continue to hold it. You can obtain a copy of those documents from any Bank of Queensland branch.