Frequently asked questions about Internet Banking

These pages contain frequently asked questions regarding our Internet Banking and related issues regarding performing transactions over the Internet.  We will continually update these pages when new information needs to be highlighted. 





Would you like to see more about BOQ Internet Banking? View one of our Internet Banking video tutorials now.


If your question is not answered by these FAQs or you have other questions regarding BOQ Internet Banking, please contact our Customer Contact Centre on 1300 55 72 72 (+617 3336 2420 if you are calling from outside Australia), 24 hours a day, 7 days a week, or email us.