Product Specific – Credit Cards

 

Can I apply for an additional card?

Yes.  As part of the credit card application you have the option to apply for an additional card.  As the principal account holder you are responsible for all transactions made on your account. The additional cardholder has access to the same credit limit as the principal account holder.

 

Who can apply online?

The following conditions must be met for an online application:

  • All applicants must be Australian residents with an Australian address within a State or Territory where there is a Bank of Queensland branch
  • The Account must be in personal names (no Company or Trading Accounts)
  • The applicant must be over 18 years of age
  • If an additional cardholder is requested they must be over 16 years of age

 

How can I transfer my other credit card or store card balances to my credit card?

As part of the credit card application you have the option to request balance transfers from other non-BoQ credit cards or store cards.  If you require a balance transfer after you have your new Bank of Queensland credit card you can request a Balance Transfer by accessing the 'Manage your credit card' page via the 'Other Card Functions' button on the transaction history page. Alternatively you can visit your local Bank of Queensland branch.

 

How do I add an additional cardholder?

If you would like to add an additional cardholder on an existing Bank of Queensland credit card, simply go to the 'Manage your credit card' page via the 'Other Card Functions' button on the transaction history page. Alternatively you can visit your local Bank of Queensland branch

 

How many additional cardholders may I attach to my card?

Bank of Queensland permits a maximum of four additional cardholders.

 

How do I increase my credit limit?

If you would like to apply for a limit increase on an existing Bank of Queensland credit card, simply go to the 'Manage your credit card' page via the 'Other Card Functions' button on the transaction history page. Alternatively you can visit your local Bank of Queensland branch

 

Why do you need my employer's details?

We will contact your employer to verify your employment status.

 

 

If your question was not answered by this FAQ please contact our Customer Contact Centre on 1300 55 72 72, 7am to 7pm local time.