How is my privacy protected when using this service?

We take all reasonable care to prevent misuse, loss, unauthorised access to, and modification or disclosure of your personal information on the Internet. The information that you enter is protected by our security measures. Read more about Bank of Queensland's Privacy Policy.


Which browser must I use for online applications?

The online application process supports the following browsers:



Do I need any special software on my computer?

Adobe® Reader® is free software required to read and access the information contained within PDF files.

Adobe reader


Do I need any additional hardware?

You need a printer to be able to print the necessary application documentation.


How secure is my online application?

All pages within the Bank of Queensland online application forms are encrypted with 128-bit SSL encryption.  



If your question was not answered by this FAQ please contact our Customer Contact Centre on 1300 55 72 72.