Technical
How is my privacy protected when using this service?
We take all reasonable care to prevent misuse, loss, unauthorised access to, and modification or disclosure of your personal information on the Internet. The information that you enter is protected by our security measures. To read more about Bank of Queensland's Privacy Policy.
Which browser must I use for online applications?
The online application process supports the following browsers:
Do I need any special software on my computer?
You require Adobe Acrobat Reader, which is free to download from here.

Do I need any additional hardware?
You need a printer to be able to print the necessary application documentation.
How secure is my online application?
All pages within the Bank of Queensland online application forms are encrypted with 128-bit SSL encryption.
If your question was not answered by this FAQ please contact our Customer Contact Centre on 1300 55 72 72.
Products issued by Bank of Queensland Limited ABN 32 009 656 740 AFSL 244616. This website contains general advice. This advice has been prepared without taking account of your objectives, financial situation or needs. You should consider the appropriateness of any advice before acting on it. You should obtain and consider the relevant Product Disclosure Statement, terms and conditions, Financial Services Guide and Guide to Fees and Charges for the product before making any decision about whether to acquire or continue to hold it. You can obtain a copy of those documents from any Bank of Queensland branch.