Home and contents insurance
Select from the comprehensive range of home and contents insurance options below:
Features and benefits
Benefit | Vero Home Extra | Vero Home Elite |
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No extra premium charge to pay monthly (other bank fees and charges may apply) | 
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Flood cover |
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No penalty if you under insure your building or your contents in the event of a partial claim |
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Cover reasonable costs for rebuilding and related expenses such as demolition, removing debris, and architect fees on top of your sum insured |
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Accidental breakage of glass |
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Provide new-for-old cover on all contents |
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No depreciation and no age limit on electrical motor burnout claims |
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Spoilage of refrigerated or frozen food up to $1,000 |
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Home office equipment cover up to $10,000 or 25% of contents sum insured |
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Death or disablement cover of $10,000 |
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Vet costs for pets injured in road accident up to $300 |
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Cover for visitors’ contents up to $750 |
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Option to cover valuable items such as mobile phones, jewellery, sunglasses covered for loss or damage worldwide |
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Valuable items such as mobile phones, jewellery, sunglasses etc automatically covered worldwide for loss or damage (limits apply) | 
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Accidental loss or damage cover for all your contents in Australia and New Zealand |
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Public liability cover of $20 million |
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A discount of 5% for insuring your building and contents together |
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20% discount if you are over 55 and no longer working full-time |
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Discounts if you choose a higher excess |
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Options
Home insurance- covers your house, any fixtures or home improvements including garages and fixed pools against the following insured events:damage from storm, rain or flood, fire or explosion, theft, attempted theft or malicious damage, escape of liquid, collision or a falling tree or branch, lightning, earthquake, or damage from riot or civil commotion.
Contents insurance - new for old replacement cover for your furniture, furnishings, household goods, electrical appliances, clothing and personal belongings against the insured events above.
Personal valuables - covers you anywhere in the world for loss or accidental damage to your valuables and personal possessions, such as jewellery, watches, cameras, mobile phones and some sporting equipment - even money and credit cards.
Elite cover - need accidental damage cover? Secure™ Home Elite Insurance policy has you covered. Secure™ Home Elite provides accidental loss or damage cover for Home, Contents, or both in Australia and New Zealand.
Additional benefits - when you take out any one of the policies in the home and contents range, you’ll have access to a 24-hour legal and property assistance hotline for essential advice when emergency strikes.
To obtain a quote, we ask you:
1. To select the amount of cover you require.
2. Based on your choice of cover, we will ask for some further details.
3. Your premium is calculated based on the summary of your details and the features of the cover you have selected.
You may be able to obtain a quote online for your home insurance. You can also purchase your insurance online.
We can insure your home online if:
- your home is used for domestic purposes only
- your home is in good repair
- your home is connected to mains water supply
- your home is not on more than 5 acres of land
- your home is not under construction
- But not if your home is a holiday home, or your home is over 100 years
In which case you should call us on 1800 675 511, as we may still be able to help.
If you have further queries, drop into one of our convenient locations or call us on 1800 675 511 for more information.
Important information
- Product Disclosure Statement and Policy Wording for full features, terms and conditions (including limitations and exclusions)
- Financial Services Guide (PDF 450kb) to understand how we provide the service and our complaints process
Information current as at July 4, 2008.
Insurance is issued by Vero Insurance Limited ABN 48 005 297 807 (Vero). Vero is responsible for meeting all terms and conditions of the insurance. Neither Bank of Queensland nor its related companies guarantee the benefits payable under the insurance. All benefits are payable solely by Vero. Bank of Queensland will receive a commission for insurance arranged, details of which are set out in the relevant Financial Services Guide (PDF 450 kb). Customers may take out these types of insurance with any insurer of their choice. All cover is subject to acceptance by Vero.
This website contains general advice. This advice has been prepared without taking account of your objectives, financial situations or needs. You should consider the appropriateness of any advice before acting on it. You should obtain and consider the relevant Product Disclosure Statement (PDS) and Financial Services Guide (PDF 450kb) before making any decision about whether to acquire or continue to hold these products. PDSs and FSGs can be obtained from your Bank of Queensland branch or from this website.