Pre Paid Travel Cards (Cash Passport)
Cash Passport is a pre-paid PIN protected travel money card that enables you to obtain local currency from over 900,000 VISA/PLUS ATMs and 24 Million merchants worldwide. It is safer, more convenient way to access cash and make purchases overseas.
Features and benefits
General features
Available in Debit and ATM only
offers you access to local money without having to carry cash, travellers cheques or identification
you can get hold of your funds 24 hours a day
available in major currencies (Australian dollars, Great British pounds [Sterling], US dollars, Euros and New Zealand dollars) (Singapore dollars and Hong Kong dollars - ATM only)
To assist you in deciding which currencies are most suitable in the country or countries you are visiting, use the
Best Travel Money guide.
Security features
When you purchase a Cash Passport you will receive a second Cash Passport card free of charge. Your second card is connected in the same pool of funds, which is especially useful in the unlikely event that your first card is lost or stolen. This means that the lost card can be cancelled but you can carry on your trip without any inconvenience.
Benefits of topping up (reloading) your card
Cash Passport can be reloaded again and again so you can keep your card for the next time you travel. If you're running short of money you can have additional funds added by someone back home. Cash Passport can be reloaded at place of purchase or from anywhere in the world using BPAY (via EasyPhone Banking or Internet Banking).
Biller code: 50179
Reference no: Your 16 digit card number
Your card will be reloaded within approximately two to three business days. 1% commission applies. Exchange rate of the day applies on foreign currency cards.
Emergency assistance
In addition, you'll enjoy complete peace of mind with Travelex's free emergency travel assistance service. It is designed to help you with almost any emergency, through a single telephone call to the Emergency Assistance help line, via:
1. The toll-free number for the country you are in (on the back of your card)
2. A reverse-charge call assisted by the operator to +1 954 838 8294
You can call for help and advice with:
lost or stolen credit cards and passport
medical emergencies
legal assistance
emergency transport home
interpreter services
sending a message home
Refer to the terms and conditions of the Emergency Assistance program. (PDF 215kb)
Easy to purchase
As Cash Passport cards are not a bank account, they are available immediately from us or within 24-48 hours and can be purchased by people under 18.
Fees and charges
We charge 1% of the AUD value of your cash passport, minimum $10. The following limits and fees apply to the Card, the Services and /or the Cash Passport Fund.
| FEES |
Australia dollar |
US dollar |
Great British pound |
Euro |
New Zealand dollar |
Singapore dollar |
Hong Kong dollar |
| ATM withdrawal fees |
3.75 |
2.25 |
1.50 |
2.20 |
4.00 |
4.75 |
24 |
| Monthly fee (after 12 months of inactivity) |
4.00 |
2.00 |
1.50 |
2.00 |
4.80 |
5.40 |
27.50 |
| Full withdrawal and closing of your Cash Passport Fund |
free |
free |
free |
free |
free |
free |
free |
| LIMITS |
Australia dollar |
US dollar |
Great British pound |
Euro |
New Zealand dollar |
Singapore dollar |
Hong Kong dollar |
| Minimum amount |
100 |
80 |
40 |
60 |
120 |
300 |
1600 |
| Maximum BPAY reload amount per day |
A$ 10,000 |
A$ 10,000 |
A$ 10,000 |
A$ 10,000 |
A$ 10,000 |
A$10,000 |
A$10,000 |
| Maximum amount |
25,000 |
20,000 |
10,000 |
15,000 |
27,000 |
30,000 |
156,000 |
| Maximum balance at any one time |
25,000 |
20,000 |
10,000 |
15,000 |
27,000 |
30,000 |
156,000 |
| The total amount you may load onto all pre-paid cards issued to you by us or by any other company within the Travelex group of companies during any 12 month period |
US $30,000 (or equivalent) |
US $30,000 (or equivalent) |
US $30,000 (or equivalent) |
US $30,000 (or equivalent) |
US $30,000 (or equivalent) |
US $30,000 (or equivalent) |
US $30,000 (or equivalent) |
| 24 hour ATM withdrawal limit |
6,000 |
5,000 |
2,500 |
3,500 |
7,000 |
8,000 |
39,000 |
| Card life |
3 years from activation |
| Maximum number of cards per cash passport fund |
2 |
2 |
2 |
2 |
2 |
2 |
2 |
How to apply
If you're not already a Bank of Queensland account holder, you will need to meet the customer identification requirements.
- On-line orders are paid for using Bpay and will be confirmed via e mail by Travelex once they receive your payment.
- Cards are then able to be collected from the Bank of Queensland branch you nominate when you complete your order.
- On-line orders are restricted to holders of Australian Passports or Australian Drivers Licenses and the applicable identity document must be presented at the branch when collecting the order.
Additional information
Refer to the Cash Passport terms and conditions. (PDF 215kb)
*Travelex Limited ABN 36 004 179 953 AFSL No 222444 is the issuer of the products or may arrange the issue of the products in conjunction with the relevant product issuer. Commission charges may be payable on certain transactions. Fees and charges may be payable. This website contains general advice. This advice has been prepared without taking account of your objectives, financial situation or needs. You should consider the appropriateness of any advice before acting on it. You should obtain and consider the relevant Product Disclosure Statement, terms and conditions, Financial Services Guide and Guide to Fees and Charges for the product before making any decision about whether to acquire or continue to hold it. You can obtain a copy of those documents from any Bank of Queensland branch.