BOQ Financial Services Guide
These guides contain information about the financial services we provide, it covers the commission’s staff may receive and the Bank’s internal and external dispute resolution process.
Fees and charges
You can find out about our fees and charges for personal and business banking services by viewing these booklets:
Personal Banking terms and conditions
Credit Card terms and conditions
Insurance terms and conditions
Electronic Banking Terms and Conditions
Government Guarantee Terms and Conditions
Non-Bank of Queensland Customer Terms and Conditions
Code of Banking PracticeBank of Queensland subscribes to the Code of Banking Practice. This Code regulates how we deal with our customers. For detailed information on the Code you can download:
BOQ Credit Guides
Additional information is also available through:
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