Account Access Cards |
Replacement Card Fee Charged whenever a lost or stolen account access card is replaced. | $10.00 each card |
Accounts closed by the Bank |
| Each account closed. Other fees may apply for funds disbursement. | $10.00 |
Bank Cheque Fee |
| $7.50 |
| $15.00 |
- Each replacement cheque issued
| $25.00 |
| Bank@Post Inward Dishonour Fee |
| This is not a Bank Fee. This is a fee charged by Bank@Post directly to your account on the day where a cheque deposited to your account through Bank@Post is dishonoured. |
| Each item dishonoured | $18.78 |
Bills for Collection - Local |
| $20.00 |
| $8.00 |
- Accounts transferred from other Australian financial institutions
| Free |
- Accounts transferred to other Australian financial institutions
| $10.00 |
- Collection of lottery tickets etc by mail
| $15.00 |
| $60.00 each hour minimum $20.00 (plus expenses) |
BPAY Error Correction Fee |
| Payable when you request the Bank to correct an error you have made with a BPAY payment. | $30.00 |
Certificates |
- Certificate of account balance or interest paid/received
| $10.00 each |
| $30.00 each |
- Other certificates (eg details of assets held)
| $60.00 each hour (minimum $30.00) |
| Cheque Books |
| Each cheque book ordered | Free |
Customs Duty, Sales Tax |
| Payments on behalf of customers |
- Acceptance of authority to Bank
| $20.00 |
| $5.00 (plus Bank Cheque fee) |
Counter Cheques |
| Each cheque issued | $0.20 |
Default Fees |
Notices Issued Fees are charged when a notice is issued because your account is in default. |
| $10.00 |
|
- Notice Requiring Vacant Possession Fee
|
- Notice to Tenant Requiring Vacant Possession Fee
|
| Call Fee |
| Charged whenever we visit you after a default has occurred. | $50.00 |
Mortgagee Sale Fee |
| Charged for each property we hold as security for a loan facility where the Bank commences mortgagee sale procedures (whether or not a sale is completed). | $400.00 |
Deposit Books |
| Each bound Duplicate or Triplicate book. | $4.00 |
Dishonour Fees |
Outward Charged to your account on the day when any drawing on your account (cheque, direct debit, transfer order, Credit Card Saver transfer) is dishonoured due to lack of available funds, irregularity of drawing or stop payment request. |
| $40.00 |
Dormant Account Fee |
| Charged when an account has been inoperative for 2 years or more. | $1.50 each month |
Overdrawn Fee |
| Charged to your account on the day where drawings are paid by the Bank and the account subsequently becomes overdrawn without prior approved arrangements, or where an approved overdraft limit is exceeded. |
- Each item paid, up to a maximum of 3 items per day
| $30.00 |
Pay Envelopes |
| Each 100 envelopes | $5.00 |
Photocopies |
| Each page, excluding statements | $0.20 |
Special Answers on Cheques |
- Through the Australian Payments Clearing system by mail, telephone or facsimile
| $15.00 |
| $60.00 each hour minimum $20.00 (plus expenses) |
Statements |
- Duplicate statement - each statement1
| $3.00 |
- Statement ordered at a branch - each statement1
| $3.00 |
- Statement ordered through Internet Banking1
| Free |
- Statement fee - for issues other than monthly, quarterly or half-yearly1
| $1.00 |
- Statement sent to oversees address - each statement1
| $5.00 |
- Repeat of previously issued statement - each statement2
| $6.00 or $60.00 each hour |
- Faxed statement - each statement2
Other statement fees may also apply | $2.25 |
- Transaction list issued at a branch - each list2
| $2.00 |
1 These fees will be charged to your account monthly on the last day of the month or on the date you close your account. 2 These fees are charged to your account on the day you request this service. |
Stop Payments |
The total of this fee will be charged to your account monthly on the last day of each month or on the date your account is closed. | $5.00 |
| $30.00 |
Telegraphic Transfers - Within Australia |
| Other financial institutions involved in the transfer may deduct additional fees. |
| $30.00 $10.00 |
Transfer Fees to accounts at another Australian Financial Institution |
- Periodical Transfer Fee - each payment
- Bank Transfer Fee (staff assisted) - each payment
| $3.50 $5.00 |
Transfer Fees to accounts at Bank of Queensland |
- Periodical Transfer Fee - each payment
Excludes payments made via Internet Banking and EasyPhone Banking | Free |
Unclaimed Funds Fee |
| Charged when an account has been inoperative for 7 years or more as at 31 December. | $30.00 |
Vouchers and other records for searching |
- Location and photocopying - each search
| $12.00 |
- General Search of Records
| $60.00 each hour minimum $20.00 |
- Privacy Act - access request
| $66.00 each hour (GST inclusive) |
- Direct Debit validation search enquiry
| $30.00 |
Withdrawal on other Australian financial institutions |
- Other Australian financial institution savings account withdrawals
| 0.5% of AUD value minimum $2.00 $6.50 |
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