Travel insurance

Features and benefits

Secure Holiday Travel Insurance with fast and efficient claims automatically includes the following benefits:

 

Quote and apply online 

 

  • Unlimited cancelled travel and accommodation expenses
  • Unlimited overseas medical expenses and dental expenses ($1,000 for Single policy/$2,000 for Family policy)
  • Additional transport and accommodation expenses
  • Cash paid while you are in an overseas hospital
  • Delayed transport – accommodation and meal expenses
  • Cover for loss of or damage to personal baggage & personal effects
  • Reimbursement of the cost of replacing lost travel documents including additional travel and accommodation expenses that the loss causes
  • Accidental death cover ($25,000 for Single policy/$50,000 for Family policy)
  • Cover for personal liability up to $5 million
  • Benefit for loss of sight or limbs (maximum of $10,000 for Single policy/$25,000 for Family policy, for all claims.)
  • Cover for resumption of journey (maximum of $2,000 for Single policy/$4,000 for Family policy, for all claims.)
  • Reimbursement of excess paid on hire car insurance claim (maximum of $2,000 for Single policy/$4,000 for Family policy, for all claims.)
  • Special event cancellation expenses
  • Delayed baggage – emergency purchases

Customers are advised that the insurance detailed on this page is distinct and separate from the complimentary travel insurance included on our Platinum Visa Credit Card page.

 

Other travel insurance options include the Secure Annual Multi-Trip Travel Insurance, which is an annual policy that allows unlimited trips per year, with a maximum of 90 days per trip. It includes the same benefits as the Holiday Travel policy above, but with some higher limits and the following additional benefits:

 

  • Reimbursement of your lost income, following an injury ($10,000 for Single Policy/$50,000 for Family Policy)
  • Additional travel and accommodation expenses of a business associate to replace you following an illness or injury

 

Emergency help - 24-hour medical and travel assistance
Your policy includes an emergency medical and travel assistance service. This provides 24-hour multi-lingual service, telephone medical advice, referral to doctors, hospitals and dentists worldwide, lost luggage assistance, emergency travel agent assistance, legal referral, pre-trip information services, embassy referral, interpreter and general travel information.

 

Unlimited $ overseas medical expenses
If you unexpectedly fall sick or are injured while travelling, travel insurance can cover your medical costs, subject to an excess, and help you get back on your feet. Secure Travel Insurance also provides a cash benefit without any excess if you end up in hospital for more than 48 hours. If you want to cover a pre-existing medical condition you will need to apply for specially extended cover.

 

Policy Benefit 

Secure Holiday 

Secure Business 

Single Policy 

Family Policy 

Single Policy 

Family Policy 

Cancelled travel & accommodation expenses 

Unlimited

Unlimited

Unlimited

Unlimited

Overseas medical & dental expenses 

Unlimited*

Unlimited*

Unlimited*

Unlimited*

Additional transport & accommodation expenses 

Unlimited

Unlimited

Unlimited

Unlimited

Cash paid while you are in hospital 

Single policy $100 per day up to a max $6,000

Family policy $100 per day up to a max $12,000

Single policy $100 per day up to a max $6,000

Family policy $100 per day up to a max $12,000

Delayed transport - accommodation & meal expenses 

Single policy $250 each 12 hours up to a max $1,000

Family policy $500 each 12 hours up to a max $2,000

Single policy $250 each 12 hours up to a max $1,000

Family policy $500 each 12 hours up to a max $2,000

Personal baggage & travel documents 

Single policy up to a max $6,000

Family policy up to a max $12,000

Single policy up to a max $8,000

Family policy up to a max $15,000

Accidental death 

Single policy up to a max $25,000

Family policy up to a max $50,000

Single policy up to a max $25,000

Family policy up to a max $50,000

Personal liability 

A maximum of $5 million for all claims arising from one event.

A maximum of $5 million for all claims arising from one event.

A maximum of $5 million for all claims arising from one event.

A maximum of $5 million for all claims arising from one event.

Disability 

Single policy up to a max $10,000

Family policy up to a max $25,000

Single policy up to a max $10,000

Family policy up to a max $25,000

Resumption of journey 

Single policy up to a max $2,000

Family policy up to a max $4,000

Single policy up to a max $2,000

Family policy up to a max $4,000

Special event cancellation expenses 

Single policy up to a max $500

Family policy up to a max $2,000

Single policy up to a max $2,000

Family policy up to a max $4,000

Delayed baggage - emergency purchases 

Single policy up to $250 each 12 hrs of delay up to a max of $500.

Family policy up to $500 each 12 hrs of delay up to a max of $1,000.

Single policy up to $250 each 12 hrs of delay up to a max of $500.

Family policy up to $500 each 12 hrs of delay up to a max of $1,000.

Hire care insurance excess 

Single policy up to a max $2,000

Family policy up to a max $4,000

Single policy up to a max $2,000

Family policy up to a max $4,000

Loss of income 

Not applicable

Not applicable

Single policy $1,000 per month up to a max $10,000

Family policy $1,500 per month up to a max $15,000

Substitute person to complete your business 

Not applicable

Not applicable

Single policy up to a max $10,000

Family policy up to a max $20,000

 

* Dental expenses are limited to $1,000 under a Single policy and $2,000 under a Family policy. 





How to apply

To obtain a quote for your insurance:

  1. We ask you to select the policy type you require
  2. Your premium is calculated based on a summary of your details and the features of the cover you have selected.

Obtain your two-step quote online.

 

Quote and apply online 

 

Purchase your insurance online

We can insure you online if:

  • you are over 18 years of age
  • your children who accompany you are under 21 years and normally live with you in your home in Australia
  • all travellers are permanent Australian residents
  • your travel begins and ends in Australia
  • your travel/journey has not started 

 

But not if:

  • any traveller has any of the following pre-existing medical conditions:
    • heart condition
    • lung condition (other than asthma as described under self assessment in the product disclosure statement)
    • metastic (secondary) cancer
    • kidney failure
    • reduced immunity (as a result of either treatment/medication or a medical condition)
  • any traveller has made two or more travel related claims in the past five years 

In which case you should call us on 1800 675 511, as we may still be able to help.

 

Obtain a quote online for travel insurance.

 

If you have further queries, call us on 1800 675 511 for more information.

 

Important information