Online Identity Verification
This system allows you to provide identification details online.
You will only need to use this system if you are a new Bank of Queensland customer who has applied for an account online and do not wish to attend a branch to provide the required identification documents.
First time users
Use this option if you have not entered any identification details previously
Use this option if you have entered identification details previously
If you have any questions or need assistance with the Online Verification Service, please contact our Customer Contact Centre on 1300 55 72 72 (+617 3336 2420 if you are calling from outside Australia), 7.00 am - 7.00 pm Australian local time, Monday to Sunday.