Online Identity Verification

This system allows you to provide identification details online.


You will only need to use this system if you are a new Bank of Queensland customer who has applied for an account online and do not wish to attend a branch to provide the required identification documents.


The Online Identification Verification service, GreenIDTM is provided by a third party, Edentiti. Please refer to the Edentiti website for their privacy policy and full terms and conditions.


First time users

Use this option if you have not entered any identification details previously


Returning users

Use this option if you have entered identification details previously



If you have any questions or need assistance with the Online Verification Service, please contact our Customer Contact Centre on 1300 55 72 72 (+617 3336 2420 if you are calling from outside Australia), 7.00 am - 7.00 pm Australian local time, Monday to Sunday.