If your Internet Banking profile has been set up with multiple Authorisers (similar to the use of multiple signatories for offline transactions), some requests and transactions may require further authorisation before they can be completed.

Depending on the configuration of your profile, this may include transfers, payments and /or requests to create new Delegated Users.

If you are an Authoriser, any pending authorisations will appear in the Alerts and Inbox section of the Home Screen. You can open each request and view the details on the Authorisations tab of the Transfers & BPAY® screen. When you Approve the request the Authorisation Receipt screen will be displayed. The request type will be included in the screen title, eg Pay Pay Anyone Receipt, Request Delegated User Receipt etc. 

Actions available:

Button Action
Pending Authorisations Return to the Pending Authorisations screen
Print Print a copy of this receipt for your records

Related help topics: