If your Internet Banking profile has been set up with multiple Authorisers (similar to the use of multiple signatories for offline transactions), some requests and transactions may require further authorisation before they can be completed.

The Authorisation notification screen will alert you to the fact that your Funds Transfer is awaiting authorisation. This notification includes details of: 

  • the number of authorisations required, and
  • names of the Authorised Users who can action this request. 

Until authorisation is completed by the required number of Authorisers, this Funds Transfer will not be processed.

If you are an Authoriser, any pending authorisations will appear in the notifications on the Home screen. 

Actions available:

Button Action 
Another Funds Transfer Return to the Enter Payment Details screen and make another transfer
Transfers & BPAY® Close the Authorisation notification screen and return to the Transfers & BPAY screen

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