On occasion, Internet Banking may be unavailable. In this event, we suggest that you try to access Internet Banking at another time.

If you need to complete a transaction while Internet Banking is unavailable you may be able to access BOQ services through one of the following channels: 

EasyPhone Banking

EasyPhone Banking is an easy way to manage your banking over the phone. You can bank whenever you like from wherever you are. You can transfer funds, pay bills, check balances and keep track of your money. To access EasyPhone Banking call 13 72 72. 

Please Note: You will need to be registered to use EasyPhone Banking. 

Visit a branch

With over 150 branches around Australia there’s one near you. Use the Locate Us tool on our website to search for your nearest branch or ATM, including trading hours and more.

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