Different processing and cutoff times apply to financial transactions depending on the type of transaction, the account the transaction is requested from and the account the transaction is going to.

For Funds Transfers, the following table will assist you to understand when your transfer will be credited to the nominated To Account.

From Account Type To Account Type When request was made Payment with be credited immediately  Payment will be credited by the next business day*  Payment will be credited by the 2nd business day* 
Account** Account** Any time regardless of whether that day is a business* day or not    
Credit Card Account** Before 6.30 p.m. (AEST) on a business day*    
Credit Card Account** On a non-business day or after 6.30 p.m. (AEST) on a business day*    
Account** Credit Card Before 6.30 p.m. (AEST) on a business day*    
Account** Credit Card On a non-business day or after 6.30 p.m. (AEST) on a business day*    
Credit Card Credit Card Before 6.30 p.m. (AEST) on a business day*    
Credit Card Credit Card On a non-business day or after 6.30 p.m. (AEST) on a business day*    

* A business day is defined as any day on which BOQ head office is open for business that is also a day on which banks in Melbourne or Sydney are able to effect settlement through the Reserve Bank of Australia 

** Account means a Transaction Account, Savings Account, Investment Account, Loan Account, Line of Credit Account, Business Account, Cheque Account, or another non-credit card account. 

Transfers from eligible Home Loan Accounts are regarded as redraws. The Bank’s system operates on a monthly basis. If you make your repayments weekly or fortnightly, payments made each week or fortnight before the monthly due date will appear to be amounts available for redraw. You must take this in to account when redrawing funds and must ensure that you leave enough funds in your loan account to meet your next minimum monthly repayment.

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