Different cut-off times apply depending on the foreign currency used. The below table displays the cut-off times for all foreign currencies. If you request the International Payment via Internet Banking on a non-business day or after the cut-off time on a business day* the payment will be processed by BOQ on the next business day.
If an International payment request is received by Treasury and International Operations before the currency cut-off time, it will be sent on the same day. If it is received after the cut-off time, it will be sent on the following business day in Brisbane. Once the payment has been sent from BOQ the time it takes to reach the beneficiary will depend on the country, the time zone and the efficiency of the overseas bank in processing the payment. Generally, most beneficiaries in most countries could expect to receive the funds within 1-3 business days.
Some countries, for example India, often take longer than 1-3 business days to process payments.
| Foreign Currency | Cut-off Time (Sydney Time) |
|---|---|
| USD | same day payments close 4:00 p.m. |
| GBP | same day payments close 3:30 p.m. |
| JPY | same day payments close 10:30 a.m. |
| EUR | same day payments close 3:30 p.m. |
| HKD | same day payments close 3:30 p.m. |
| NZD | same day payments close 12:00 p.m. |
| CAD | same day payments close 3:30 p.m. |
| SGD | same day payments close 3:30 p.m. |
| CHF | same day payments close 3:30 p.m. |
| ZAR | same day payments close 3:30 p.m. |
| INR | same day payments close 1:00 p.m. |
| THB | same day payments close 10:30 a.m. |
| AUD | same day payments close 4:00 p.m. |
| All other currencies | same day payments close 4:00 p.m. |
* A business day is defined as any day on which BOQ head office is open for business that is also a day on which banks in Melbourne or Sydney are able to effect settlement through the Reserve Bank of Australia.
