The Payments File Upload Facility (PFUF) allows you to send payment instructions in a data file for multiple transactions to be completed in a single file upload.

The payments file you provide to us needs to be in the correct format. This will be checked by BOQ before you upload your first payments file. You will use your own accounting package to create your payments file.

You will not see the Payments File Upload Facility in Internet Banking until you register for this service.

To register for Payments File Upload:

You can register to use the Payments File Upload Facility in one of three ways:

  • visit any one of our branches - you can register at the same time as you register for Internet Banking or at any time after that in the branch
  • call our Customer Contact Centre so that the application forms can be mailed or faxed to you
  • Download the applicable registration form. To process Direct Credit payments please complete the Payments File Upload Application Form (PDF - 260KB). To process direct debits you will need to complete the Debit User Pack (230KB). Once you have completed the applicable form, please sign it and mail it to: 
              REPLY PAID 471
              Bank of Queensland Limited
              Clearing Services Department
              GPO Box 898
              BRISBANE QLD 4001

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