An RTGS payment is a special type of payment where the transfer of money takes place from one Australian bank to another on a real time and gross basis. Settlement in real time means the payment is not subjected to any excessive waiting period. The payee will receive your funds within 120 minutes of the payment being requested.

From the Transfers & BPAY® screen you can view your RTGS History via the RTGS History tab and the RTGS Payees used for RTGS Payments via the RTGS Payees tab. To create a new RTGS Payment you can click on the RTGS Payment button.

Please Note: RTGS Payments can only be completed from registered accounts. If you do not have any accounts registered for International and RTGS Payments please refer to Access International and RTGS Payments.

 

  • RTGS History

    The RTGS History tab displays a list of the previous RTGS Payments made from your registered accounts. The table displays the following information:

    Field Description
    Beneficiary Name Personalised name that you have defined for the recipient of the funds
    Payment Date Date the payment was debited from your account
    Amount AUD amount debited from your account
    To Account Australian bank account number of the RTGS Payee
    From Account Account that the payment was debited from

    By clicking on the name of the RTGS Payee the following actions are available:

    Button Action
    Copy Create a new RTGS Payment using the beneficiary details of this previous RTGS Payment
    View Open in view-only the RTGS Receipt screen to show the payment's detailed receipt
  • RTGS Payees

    This screen provides a list of all existing RTGS payees that have been created, and allows you to view further details of each RTGS payee, or use the RTGS payee to make a new RTGS Payment.

    An RTGS payee is the person/business who is the recipient of the funds for the RTGS Payment.

    Please Note: If an RTGS Payment has been completed with a payee that has not been used before, this payee will not appear on the RTGS Payee tab until the relevant RTGS Payment has been approved by BOQ's processing system. 

    The RTGS Payee table displays the following information:

    Field Description
    Name Personalised name that you have defined for the RTGS payee
    BSB The BSB number identifies the bank, building society or credit union to which the payment will be made/requested. The BSB needs to be 6 digits long.
    To account Australian bank account number of the RTGS payee

    By clicking on the name of the RTGS Payee the following actions are available:

    Button Action
    Pay Payee Create a new RTGS Payment using the details of this payee
    Delete Delete the RTGS Payee. A pop-up box will display asking to you to confirm whether you would like to delete this RTGS payee.
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    Changing the list size:

    You can increase or decrease the number of RTGS payees and RTGS Payments displayed in each list via the Change list size field to the top right of each table:

    1. Select the number of items you wish to display per screen.
    2. Click Go.
    3. The size of list being viewed on this page will change to this value.

    Other actions available:

    Button Action
    Transfer Money Go to the Enter Payment Details screen
    Pay Bill Go to the Enter BPAY Details screen
    Change Daily Limit Go to the Change Daily Limit screen and request a change to your Daily Transaction Limit
    RTGS Payment Create a new RTGS Payment using either an existing RTGS payee or a new RTGS payee

    Related help topics: