The Message Received screen displays your received secure mail messages and offers the ability to send a reply. It will also display the time and date that the secure mail was received. 

When you reply to a secure mail, that message will be sent to BOQ's Customer Contact Centre and responded to as promptly as possible.

To view a received mail item:

  1. Go to the Messages screen.
  2. Select the relevant message in your Sent and Received list - the direction column in your inbox will identify if each message is sent or received.
  3. The Message Received screen will open displaying details of the received message.

Actions available:

Button Action 
Reply Open the Reply to Message screen and compose a reply to this secure mail
Return Return to the Messages screen
Print Print a copy of this message

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