The Message Received screen displays your received secure mail messages and offers the ability to send a reply. It will also display the time and date that the secure mail was received.
When you reply to a secure mail, that message will be sent to BOQ's Customer Contact Centre and responded to as promptly as possible.
To view a received mail item:
- Go to the Messages screen.
- Select the relevant message in your Sent and Received list - the direction column in your inbox will identify if each message is sent or received.
- The Message Received screen will open displaying details of the received message.
Actions available:
| Button | Action |
|---|---|
| Reply | Open the Reply to Message screen and compose a reply to this secure mail |
| Return | Return to the Messages screen |
| Print a copy of this message |
