Romance scams seek to form a close bond, playing on emotions and building trust with you in order to steal money or commit financial fraud.

In some cases, the scammers may pretend to be:

• A member of the United Nations deployed in a remote war zone.
• Working on an oil rig and unable to access a bank.
• A famous celebrity.

Warning signs

• Contact will often occur on dating websites, messenger apps or social media - often via a direct 'private message'.
• Rapid declarations of love and affection.
• Inability to meet in person - scammers often claim to be overseas or travelling or impacted by COVID-19.
• Claims of financial stress, hardship or emotional trauma.
• Offers to send you a big box of jewellery but will request funds for 'import taxes'.

How to protect yourself

• Never send money to someone you haven’t met in person.
• Never send personal information such as bank details or personal photos that could be used as blackmail.
• If you're feeling unsure, speak to a trusted family member or friend.
• If they apply pressure to you, stop communicating.
• Be aware of the latest techniques used by scammers, such as "love bombing", from Australian Competition & Consumer Commission (ACCC) media releases

If in doubt, contact BOQ urgently on 1300 55 72 72, visit www.boq.com.au/contact-us for our operating hours.