In an unexpected money scam, a scammer poses as a person or entity that will request an up-front payment from you or your personal information in order for you to claim a large and unexpected sum of money.

Warning signs

• Cold calls, emails, text messages, pop-ups or social media accounts claiming you are entitled to an inheritance, lottery winnings or a large sum of funds.
• A request for up-front payment to claim the funds. This is usually in the form of international money transfer, gift card, cryptocurrency, direct bank transfer or cash deposit.
• Solicitors, companies or government agencies are commonly impersonated to persuade you into making a payment.

How to protect yourself

• If it sounds too good to be true, it probably is.
• Avoid any requests for up-front payment. Discuss the legitimacy of the claim with a trusted person.
• Never provide personal information, bank account details or balances to a third party.

If in doubt, contact BOQ urgently on 1300 55 72 72, visit www.boq.com.au/contact-us for our operating hours.