External Support Services and Resources

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Support Services{yellow-border}

There are a range of external support services available that can help you understand and make decisions in relation to authorities and managing your financial affairs in your state or territory.

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1800 ELDERHelp

A national free call phone number that automatically redirects callers seeking information and advice on elder abuse with local phone line services.

Call 1800 353 374.

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Better Place Australia

Supports older people in resolving conflict and preventing elder abuse. Provides a range of mediation and counselling services for families, as well as financial counselling, call 1800 639 523 or visit Better Place Australia.

Australian Childhood Foundation

Compass

Guiding action on Elder Abuse, Power of Attorney, family agreements and a guide to documenting your wishes in legal form. Visit Compass.

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National Elder Abuse Hotline

National free service providing assistance to anyone who experiences, witnesses or suspects the abuse of an older person by someone they know and trust. Calls will be automatically transferred to the relevant state organisation. Visit the Elder Abuse Prevention Unit website or call 1300 651 192.

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Ask Izzy

Mobile website that connects people in crisis with nearby services, such as housing, food and specialist support. Visit Ask Izzy.

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National Debt Helpline

Free, confidential, independent financial information and phone counselling service for people in financial difficulty. Visit National Debt Helpline or call 1800 007 007.

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ASIC MoneySmart

Provides free and independent information on money matters as we age. Visit moneysmart.gov.au.

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Seniors Rights Service

Protects the rights of older people. Provides telephone advice, advocacy, legal advice and educational services. Visit Senior Rights Service or call 1800 424 079.

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Independent community legal centres that provide free and accessible legal and related services. Visit Community Legal Centres Australia for state-based contact information.