System Operational
Planned Maintenance
Important Information
Unplanned Outage
Planned system maintenance to myBOQ on Tuesday, 26 May 2026.
BOQ is doing some maintenance on our digital banking systems which will involve some interruption to our regular services.
Our myBOQ online banking services will be unavailable between 11:00pm Tuesday, 26 May 2026 to 2:00am Wednesday, 27 May 2026 AEST.
Services you can’t access during the maintenance window:
- myBOQ mobile app
- myBOQ Internet Banking
Services you can access during the maintenance window:
- In store or online purchases with your debit and credit cards (including digital wallets).
- Withdraw funds from ATMs using debit cards.
We’ll keep this page updated with any additional information you need to know, so check back if you’re having any issues.
Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information.
To protect yourself from scams:
- Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem.
- Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from BOQ.
- Don’t click any third party links received in emails or SMS, even if they claim to be in reference to your banking.
- If something seems suspicious, make contact by phone through a verified website to find out more.
You can find more information and support for scam safety on our Fraud and Scam Assistance page.