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Info-Details
Accessible and Inclusive Banking
We try to make banking accessible to everyone
Deaf, hard of hearing and speech impairment
We welcome calls through the National Relay Service.
Vision Impairment
We know that some of customers struggle to read physical and online banking information and documents.
Simplify Your Banking
We know that it is important our banking products and services remain accessible and easy to use as our customers age.
Physical Disability or Impairment
We know that customers with physical disability can find accessing our branches and ATM’s difficult.
Remote Living
We know that people in remote communities may face challenges with their banking.
Interpreter Services
We know many of our customers prefer to speak to us in a language other than English.
Important Information
Bank of Queensland Limited ABN 32 009 656 740 (BOQ) Australian Credit Licence No 244616. This information is for general information purposes only. The information contained herein does not constitute financial or professional advice or a recommendation. It has not been prepared with reference to your financial circumstances or business and should not be relied on as such. You should seek your own independent financial, legal and taxation advice as to whether or not this information is appropriate for you.