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Info-Details

Deaf, hard of hearing and speech impairment

We try to make banking accessible to everyone

National Relay Service{yellow-border}

We welcome calls from the National Relay Service.

Step 1:

Contact us through your preferred NRS call channel detailed on NRS call numbers and links.

Step 2:

Provide the NRS with our phone number 1300 55 72 72

For more information visit:

About the National Relay Service{link-button}

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Find support{yellow-border}

Our customer service team are here to help

Contact Us

Our customer service team are here to help you with any question, from Internet Banking support, to activating your card or reporting a lost or stolen card.

General enquiries

Find help with your banking questions

Help & Support

Answering your questions about banking at BOQ

View support pages

Find answers to common questions

FAQs

Find answers to your frequently asked questions

Read FAQ's

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Important Information

Bank of Queensland Limited ABN 32 009 656 740 (BOQ) Australian Credit Licence No 244616. This information is for general information purposes only. The information contained herein does not constitute financial or professional advice or a recommendation. It has not been prepared with reference to your financial circumstances or business and should not be relied on as such. You should seek your own independent financial, legal and taxation advice as to whether or not this information is appropriate for you.