If you are deaf, hard of hearing or have a speech impairment

We welcome calls through the National Relay Service. To contact them:

  • Telephone Typewriter (TTY), call 133 677
  • Speak and Listen (Voice Relay), call 1300 555 727
  • NRS Chat (Internet Relay), connect to the NRS website or app. 

When you get through, ask to be connected to BOQ’s Customer Contact Centre on 1300 55 72 72, visit www.boq.com.au/contact-us for our operating hours.The NRS relay officer is present throughout the call to ensure smooth communication, but doesn’t change or interfere with what the parties say. 

You can find information about which type of call is right for you, and information about their privacy policy on the NRS website: www.relayservice.gov.au Email: helpdesk@relayservice.com.au SMS: 0416 001 350

Voice: 1800 555 660

TTY: 1800 555 630