Bank with Peace of Mind
Visiting your BOQ branch
At BOQ we love seeing you in branch, which is why we're taking all the necessary precautions to protect the health and safety of our people and customers. Together we can help stop the spread, stay healthy, and continue to provide the friendly BOQ support you've come to know and love.
In order to do this, we've implemented a few additional measures:
Managing your banking
In these uncertain times, we want to ensure you continue to have access to your money, when you need it. Banking from home is simple, secure and convenient with BOQ's Internet and Mobile Banking options.
BOQ Visa Debit Card
A BOQ Visa Debit Card is a safe and secure way to pay online, over the phone or instore, with contactless payments available. If you don’t have a BOQ Visa Debit Card linked to your account, but you’d like one, you can phone or visit your local branch, send a secure message through BOQ’s Internet Banking or call our friendly Customer Contact Centre on 1300 55 72 72 (available 24/7).
- Customer Connect: Our customer contact centre team is available to assist you 24 hours a day, 7 days a week. Call 1300 55 72 72 (+61 7 3336 2420).
- Samsung Pay: Tap and pay using your compatible Samsung device. Learn more.
- Contactless payments: The payments industry will be temporarily increasing the contactless card PIN limit from $100 to $200, to help reduce the risk of COVID-19 transmission, by reducing physical contact with the payment terminal. Learn more.