myBOQ

The myBOQ mobile banking app is all systems operational.

13/03/2024 5pm AEST: Duplicated Transactions
On Tuesday, 12 March 2024 some payments to customer accounts were incorrectly duplicated. Today, we’re correcting these accounts by removing the duplicated payment. We will not overdraw your account as a result of this correction. We’re sorry for any inconvenience.  
BOQ Internet Banking and BOQ Mobile
Internet and Mobile Banking are currently available.
Scheduled Maintenance to our BOQ Banking Systems

We're doing some maintenance to our banking systems this weekend which will involve some interruption to our regular services.

Some Internet Banking and Credit Card functions will be unavailable between 3:00am to 6:00am AEST Sunday 17 March 2024.

Services you can't access during the maintenance window:

  • Credit Card balances and transaction history
  • Access the 'Other Card Functions for Credit Card' on Internet Banking

We will keep this page updated with any additional information you need to know, so check back if you’re having any issues.

13/03/2024 5pm AEST: Duplicated Transactions
On Tuesday, 12 March 2024 some payments to customer accounts were incorrectly duplicated. Today, we’re correcting these accounts by removing the duplicated payment. We will not overdraw your account as a result of this correction. We’re sorry for any inconvenience.  
12/03/2024 6pm AEST: Delays to some BOQ Classic transactions

Most outstanding payments in and out of BOQ classic accounts have now been processed. 

Some payments made to BOQ loan accounts may still be outstanding, will be processed as soon as possible. If your loan payment has been delayed, it will be back dated and you will not be charged any fees or penalties. We’re sorry for any inconvenience. Please check this page for further updates. 

12/03/2024 11am AEST: Delays to some BOQ Classic transactions 

We are experiencing a short delay to some transactions in and out of BOQ classic accounts.

We're processing all outstanding payments progressively throughout the day, and your account will be up-to-date soon.