BOQ Internet Banking and BOQ Mobile

Internet and Mobile Banking are currently available.
myBOQ

The myBOQ mobile banking app is currently available
Important information
12:00pm AEST: myBOQ app unavailable.

We’re working through a technical issue preventing some Android customers from accessing our myBOQ app. Our tech teams are working hard to get things back up and running. We’re really sorry for any inconvenience this is causing.  

While this issue is ongoing: 

  • You won’t be able to log into the myBOQ app 
  • You can continue to use your cards for payments 
  • Any scheduled payments and transfers will be processed as usual. 

Thank you for your patience while we work to bring the myBOQ app back online. We’ll keep you updated here, so check back for more information.  

 

Credit card

Credit cards are all systems operational.
Stay scam aware

Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information. 

To protect yourself from scams:

  • Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem. 
  • Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from BOQ. 
  • Don’t click any third party links received in emails or SMS, even if they claim to be in reference to your banking. 
  • If something seems suspicious, make contact by phone through a verified website to find out more. 

You can find more information and support for scam safety on our Fraud and Scam Assistance page.