System operational
Planned Maintenance
Important Information
Unplanned Outage
11/04/2026 11:00am AEDT
The technical issue causing our BOQ Classic Internet Banking and Mobile Banking app to be unavailable for some customers has now been resolved, you will now be able to log in as usual. We’re really sorry for any inconvenience this has caused.
11/04/2026 10:00am AEDT
We’re experiencing a technical issue causing our BOQ Classic Internet Banking and Mobile Banking app to be unavailable for some customers.
We’re investigating the cause of the issue and will keep this page updated with any additional information you need to know, so check back if you’re having any issues.
Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information.
To protect yourself from scams:
- Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem.
- Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from BOQ.
- Don’t click any third party links received in emails or SMS, even if they claim to be in reference to your banking.
- If something seems suspicious, make contact by phone through a verified website to find out more.
You can find more information and support for scam safety on our Fraud and Scam Assistance page.