System status

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Bank@Post™ Bank Cheque Deposits Unavailable

BOQ-issued Bank Cheques cannot currently be deposited via Bank@Post™ due to a temporary Australia Post system change. Alternative deposit options remain available, including BOQ branches and BOQ ATMs. Service is expected to resume from 23 October 2026.

For the latest information, please refer to the BOQ Cheque Changespage.

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myBOQ Payment Disruption.

BOQ is doing some maintenance which will involve some interruption to our regular services from 8:00pm to 9:30pm AEST Friday 9 October.

Services you can’t access during the maintenance window:

• Transfers (Instant Payments) made from your myBOQ accounts will be unavailable

Services you can access during the maintenance window:

• myBOQ Mobile App
• myBOQ Internet Banking
• Transfers made to your transaction account during the maintenance window may be delayed. We recommend making sure you have sufficient funds for any planned purchases, bills or transactions available in advance if you think you’ll need it.
• In-store or online purchases with your debit card (including digital wallets).
• Withdraw funds from ATMs using debit cards.

We’ll keep this page updated with any additional information you need to know, so check back if you’re having any issues.

Bank@Post™ Bank Cheque Deposits Unavailable

BOQ-issued Bank Cheques cannot currently be deposited via Bank@Post™ due to a temporary Australia Post system change. Alternative deposit options remain available, including BOQ branches and BOQ ATMs. Service is expected to resume from 23 October 2026.

For the latest information, please refer to the BOQ Cheque Changespage.

Important Information {colspan-2 text-center}

Scammers may pose as representatives from reputable and trustworthy organisations, like a bank, to trick you into providing your personal or account information.

To protect yourself from scams:

• Make sure you never provide remote access to your electronic devices, no matter how legitimate the caller may seem.
• Never disclose private banking details like your PIN, passwords or one-time verification codes to anyone, not even someone calling from BOQ.
• Don’t click any third-party links received in emails or SMS, even if they claim to be in reference to your banking.
• If something seems suspicious, make contact by phone through a verified website to find out more.

You can find more information and support for scam safety on our Fraud and Scam Assistance page.