About Group Operations

The Group Operations team drives to be a multi-channel challenger via new channels and with improved services, Group Operations will support these changes whilst constraining expense growth, improving delivery confidence and reducing risk. To be successful, the Operations division will operate with process efficiency and process outcome transparency, evidenced through service and quality levels that allow commitments to be confidently made to customers whilst ensuring delivery efficiency.

What we look for

Solutions and customer focused individuals who are innovative, and have a growth mindset. Team players with strong commercial acumen and influencing skills to drive business outcomes.

We consider interns from all degree backgrounds but especially:

  • Arts
  • Business/Commerce
  • Human Resources
  • Law
  • Psychology
  • Data Analytics
  • Engineering
  • IT

At BOQ we are committed to building a diverse and inclusive workforce which supports gender equality, LGBTQI+ employees and promoting cultural diversity in the workplace.

Where could the Program take you?

As well as experience in Group Operations the Internship Program may lead you to a variety of different career pathways, such as:

  • Customer Assistance/Hardship Team
  • Operations or Banking Officer
  • Financial Crimes
  • Anti money laundering and counter terrorism
  • Lending Operations