Manage my Credit Card Application
Your one-stop hub to apply for a credit card online. Start a new application, return to a saved one, or check how your application is progressing.
Start a new application
Applying for a BOQ credit card online should take about 10 minutes. You’ll need some ID and your personal financial information.
Return to a saved application
You’ll need your 17-digit application reference number. You’ll find it in the confirmation email we sent you.
We’ll hold your application for 30 days.
Check your application
You’ll need your 17-digit reference number, date of birth and mother’s maiden name. Your reference number is in the confirmation email we sent you.
Supporting documentation
If you need to add documentation to your saved application, simply click the ‘upload’ button. You’ll need your 17-digit application reference number, date of birth and mother’s maiden name.
Your documents must be saved as a PDF, GIF, TIF or JPEG file with a maximum file size of 5MB.
Alternatively, you can post your documents to:
GPO BOX 5387, Sydney NSW 2001
Permanently employed
Please supply ONE document per category.
Income/employment category (provide ONE document):
- Most recent computerised payslip, no more than 45 days old
- Bank statement (in your name) from the last 3 months showing your regular income
- Employment contract, signed by your employer (no more than 60 days old)
- A letter from your employer confirming your current employment, length of employment and gross income details (should be signed by your employer and be less than 30 days old)
- Your most recent Individual Tax Return (less than 15 months old)
- Your most recent PAYE Payment Summary (less than 15 months old)
Address Category (provide ONE document):
- Current driver’s licence (copy of front and back)
- A utility bill in your name, with your current address (under 90 days old)
- A current-year council rate notice in your name, with your current address
- A bank statement with your current address (under 30 days old)
- A tenancy agreement, under 3 months old (prepared by a real estate agent, and not handwritten)
- A welcome letter from an energy or water company (under 90 days old, confirming your name, address and account number)
- A Proof of Age card (NSW, SA, NT and TAS only)
Residency Category (provide ONE document):
- Medicare Card (Interim or Reciprocal Health Care Agreement Medicare Cards aren’t accepted)
- Australian passport
- Australian Permanent Residency
- Current Australian Defence Force photo ID
Casually employed
Please supply any ONE document per category.
Income/Employment Category (provide ONE document):
- All payslips from the last 2 months
- Employment contract, signed by your employer (no more than 60 days old)
- A letter from your employer confirming your current employment, length of employment and income details (should be signed by your employer and be less than 30 days old)
- Your most recent Individual Tax Return (less than 15 months old)
- Your most recent PAYE payment summary (less than 15 months old)
Address Category (provide ONE document):
- Current driver’s licence (copy of front and back)
- A utility bill in your name, with your current address (under 90 days old)
- A current year council rate notice in your name, with your current address
- A bank statement with your current address (under 30 days old)
- A Tenancy Agreement, under 3 months old (prepared by a real estate agent, and not handwritten)
- A welcome letter from an energy or water company (under 90 days old, confirming your name, address and account number)
- A Proof of Age card (NSW, SA, NT and TAS only)
Residency Category (provide ONE document):
- Medicare card (Interim or Reciprocal Health Care Agreement Medicare Cards aren’t accepted)
- Australian passport
- Australian Permanent Residency
- Current Australian Defence Force photo ID
Self-employed
Please supply any ONE document per category
Income/Employment Category (provide ONE document):
- Two most recent Individual or Company Tax Returns
- Two years Business/Company Profit & Loss Statements
Address Category (provide ONE document):
- Current driver’s licence (copy of front and back)
- A utility bill in your name, with your current address (under 90 days old)
- A current year council rate notice in your name, with your current address
- A bank statement with your current address (under 30 days old)
- A Tenancy Agreement, under 3 months old (prepared by a real estate agent, and not handwritten)
- A welcome letter from an energy or water company (under 90 days old, confirming your name, address and account number)
- A Proof of Age card (NSW, SA, NT and TAS only)
Residency Category (provide ONE document):
- Medicare Card (Interim or Reciprocal Health Care Agreement Medicare Cards aren’t accepted)
- Australian passport
- Australian Permanent Residency
- Current Australian Defence Force photo ID
Contractors
Please supply your employment contract, signed by your employer and ONE document per category
I ncome/Employment Category:
Employment contract, signed by your employer, PLUS
ONE of the following:
- All payslips in the last 2 months
- Your most recent Individual Tax Return (less than 15 months old)
- Your most recent PAYE Payment Summary (less than 15 months old)
Address Category (provide ONE document):
- Current driver’s licence (copy of front and back)
- A utility bill in your name, with your current address (under 90 days old)
- A current year council rate notice in your name, with your current address
- A bank statement with your current address (under 30 days old)
- A Tenancy Agreement, under 3 months old (prepared by a real estate agent, and not handwritten)
- A welcome letter from an energy or water company (under 90 days old, confirming your name, address and account number)
- A Proof of Age card (NSW, SA, NT and TAS only)
Residency Category (provide ONE document):
- Medicare card (Interim or Reciprocal Health Care Agreement Medicare Cards aren’t accepted)
- Australian passport
- Australian Permanent Residency
- Current Australian Defence Force photo ID
Retirees
Please supply any ONE document per category:
Income/Employment Category (provide ONE document):
- A bank statement from the last 3 months showing regular Centrelink payments
- An annual superannuation statement showing your pension amount
- A letter from your superannuation fund/s confirming the amount you have invested and your likely pension amount
- A letter from Centrelink showing your Permanent Government Pension amount
Address Category (provide ONE document):
- Current driver’s licence (copy of front and back)
- A utility bill in your name, with your current address (under 90 days old)
- A current year council rate notice in your name, with your current address
- A bank statement with your current address (under 30 days old)
- A Tenancy Agreement, under 3 months old (prepared by a real estate agent, and not handwritten)
- A welcome letter from an energy or water company (under 90 days old, confirming your name, address and account number)
- A Proof of Age card (NSW, SA, NT and TAS only)
Residency Category (provide ONE document):
- Medicare card (Interim or Reciprocal Health Care Agreement Medicare Cards aren’t accepted)
- Australian passport
- Australian Permanent Residency
- Current Australian Defence Force photo ID
Contact Us
Need help with your application? Our team is here for you. You’ll need your 17-digit application reference number handy.
Locate us
Important information
For Target Market Determinations please refer here.{link-button}
Bank of Queensland Credit Cards (“Credit Cards”) are issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) and distributed by Bank of Queensland Limited ABN 32 009 656 740 (“BOQ”). NAB has acquired the business relating to the Credit Cards from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to assist to administer the Credit Cards. Our/us/we means NAB unless the context otherwise requires it.