Switch to myBOQ

Important Information

BOQ’s Everyday, Future Saver, Smart Saver and Simple Saver Accounts are only available on the myBOQ app. The myBOQ app is free to download however your mobile network provider charges you for accessing data on your phone. The myBOQ app is compatible with Android™ and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Find out about the minimum operating system requirements on the myBOQ app page.

*If choosing option 1 on the Switching Regular Payments Form, BOQ will transfer all direct debits and direct credits to BOQ. If you would like a list of regular payments, but don’t wish BOQ to notify any Debit Users of your account change, please choose option 2 on the form. If you chose option 2, on receipt of the list you may ask BOQ to assist in notifying all or some Debit Users through a Notice of Variation Form, available in branch, or you may choose to contact each company/business directly.

The switching process will notify the Debit User of the account change, however they are not obligated to action this change. Some Debit Users will not accept this form of notification (such as some government agencies) or are unable to be contacted. Therefore we recommend if the change has not been actioned within 4-6weeks of submitting this request, you contact the company/business directly to implement the change.

Though the forms provided can help with the majority of regular payments there are some that can be missed in this process. These can include:

• Regular transfers set up on your old financial institution or electronic banking (such as rent)
• Payments set up using your previous debit or credit card details (such as Netflix)

For these payments, we also suggest the customer contact each company/business directly.

• Conditions, Criteria and Fees Apply.  You should obtain and consider the relevant Product Disclosure Statement (PDS), terms and conditions and Guide to Fees and Charges for the product before making any decision about whether to acquire or continue to hold it.  Full terms and conditions are available online or at any Bank of Queensland branch.

¹Apple Pay is a trademark of Apple Inc., registered in the U.S and other countries. You should consider the Apple Pay Terms and Conditions before deciding if this product is appropriate for you.

²Samsung Pay is a trademark of Samsung Electronics Co. Ltd. You should consider the Samsung Pay Terms and Conditions before deciding if this product is appropriate for you.

³Google Pay is a trademark of Goolge LLC. You should consider the Google Pay Terms and Conditions before deciding if this product is appropriate for you.

^^ Interest rates are variable rates and are subject to change at any time without notice.

** A Bonus Interest variable rate will only be paid if bonus interest criteria are met in the previous month. Bonus interest criteria will be met where both the following conditions are met:

-  a minimum of $1,000 is credited electronically to the linked Everyday Account in the prior calendar month. This excludes cash and cheque deposits and amounts transferred from another one of your BOQ Accounts including any Account you may be linked to as an Authorised User or joint Account holder;

AND

-  at least 5 direct debit transactions, ATM withdrawals, BPAY payments, or purchases of goods or services from a Merchant are made in the prior calendar month by using your eftpos Card or BOQ Visa Debit Card associated with your linked Everyday Account. This does not include cheques written or deposited, branch cash withdrawals, transfers or payments to any BOQ account or to a non-BOQ account via Internet Banking, in branch or at ATMs, transfer of funds to accounts held at an overseas bank, pending Visa Debit Card transactions and BOQ Credit Card transactions.

Transactions that are not settled (are pending) do not count towards the bonus interest criteria. If a transaction is made but settles in the following calendar month then the transaction will be counted in the following calendar month.

The variable Base Rate always applies in the first month after opening an account. In the first month, bonus interest criteria. on the transaction account is measured from the time the Saver Account is opened, not the full calendar month even if the transaction account was already existing. Interest is calculated on a stepped basis and paid monthly on the first day of the following month. If bonus interest criteria conditions are not met the variable Base Rate only will apply.