myBOQ Banking App

Packed with smart features to help you make smart choices, bank on the go and more with the myBOQ app.{sub-heading}

Download the myBOQ app

The myBOQ app is packed full of features{yellow-border}

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myBOQ app savings tracker

Track your bills

Never miss a payment. We’ll give you a heads up when your bills are due, so you can make sure you’ve got the funds available.

Better at budgeting

Manage your money easily. Set spending budgets on specific categories like groceries, bills and more. And get personalised insights and real-time alerts.

Round Ups~

Grow your savings whenever you spend. Round up debit card transactions to the nearest dollar and we’ll put the extra change straight into one of your savings accounts.

Open up to 9 accounts

Make every cent count. Open multiple savings accounts to manage your savings across multiple goals.

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Compare our savings &[br] transaction accounts{yellow-border}

Everyday [br]Account

Standalone transaction account

Our low-fee Everyday Account, available exclusively on the myBOQ app.[br][br]

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No monthly account keeping fees

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Future Saver Account

Bundled bank & save account

Our highest bonus interest savings account for 14-35 year olds bundled with the Everyday Account.

Up to
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On balances up to $50,000 when monthly criteria is met

Smart Saver Account

Bundled bank & save account

High bonus interest savings account designed for savers 36 years old and over bundled with the Everyday Account.

Up to
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On balances up to $250,000 when monthly criteria is met

Simple Saver Account

Savings account

A no hoops savings account with no monthly interest criteria.

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Standard variable rate on balances up to $5 million

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Ready to apply?{yellow-border}

myBOQ is a mobile banking app only. You won't be able to, or need to use the BOQ's internet banking system.

Apply online now{small-button}

Or download the app at your relevant app store.

Before you apply you will need:

  • to be the account holder (applications cannot be completed and submitted by an Executor/Administrator/Power of Attorney/Legal representative)
  • an Australian residential address
  • an Australian driver's licence or Australian passport
  • an Australian mobile number
  • a smartphone that supports iOS 14.0+ or Android 8.0+
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Things you should know{yellow-border}

  • myBOQ is a new mobile app that features exclusive 'app-only' accounts and transaction types that cannot be accessed via Internet Banking.
  • If you're a BOQ account holder with existing accounts that you access via Internet Banking, please note these accounts aren't accessible from the myBOQ app.
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myBOQ app FAQs{yellow-border}

How is the myBOQ banking app different to the BOQ Mobile app?

myBOQ is BOQ’s brand-new digital banking platform, launching a range of exciting features and products. Customers who open an Everyday Account, Future Saver, Smart Saver or Simple Saver can manage these within the myBOQ app.

Customers holding existing BOQ accounts will continue to manage these via BOQ Mobile or internet banking.

BOQ is committed to providing customers with the best technology, features and services through the myBOQ app. This platform will continue to evolve to meet customer needs and improve their banking experience.

I am already a BOQ customer, can I access myBOQ?

Of course. But you’ll need to open a new Everyday Account or saver account to access the myBOQ app, as your existing accounts won’t be available.

Learn more about our Everyday Account.

Learn more about our Saver Accounts.

Existing accounts will still be available via Internet Banking or on the BOQ Mobile app.

Is myBOQ Secure?

To keep your money secure within the app, myBOQ is secured with a 6-digit access code and facial recognition or fingerprint biometric login on compatible devices. A one-time pin is also texted to you to prevent any unauthorised changes to your account.

Can I still visit a branch?

Yes, customers with any myBOQ accounts can visit any BOQ branch for assistance. We also have a dedicated contact centre, and in-app chat should you have any questions or need assistance.

To chat to us in the myBOQ app, tap the Profile icon, then Help & Support > App Support > Chat to us now to instantly get connected to a myBOQ agent.

How do I open an account?

You can open an account in just a few minutes right from the myBOQ app or via the “apply now” link on the product site you’re interested in applying for. If you’re an Australian citizen or resident 14 years or older, all you’ll need is an Australian’s driver’s licence or Australian Passport.

What accounts are available on myBOQ?

myBOQ offers a suite of everyday banking products.

Everyday Account – Our simple, intuitive everyday transaction account, made even better for you with user-friendly features that help you make the most of your money.

Everyday Transaction Account

Future Saver and Smart Saver – Our high-interest savings account with easy-to-earn bonus interest, goal tracking and no monthly account fees. Customers between the age of 14-35 will receive a Future Saver account, whilst customers 36 years and older will receive the Smart Saver Account.

Fututre Saver & Smart Saver

Simple Saver– No hoops and no fuss when you just want to save. Simply sit back and watch your savings grow.

Simple Saver

Can I open a business account?

myBOQ only offers personal everyday banking accounts.

What are the system requirements?

The myBOQ app is compatible with smartphone devices running iOS 14.0+ and Android™ 8.0+. myBOQ app is free to download however your mobile network provider may charge you for accessing data on your phone.

My app is showing an “Operating System is not supported” message when I try to use it, why can’t I use my app?

As of Wednesday, 16 July 2025, our myBOQ app is no longer compatible with Apple devices using Operating Systems of iOS 13 and older.

To continue using the myBOQ app you will need to update your Apple device to iOS 14 or newer. By updating your device to the latest Operating System you will continue to receive app releases with the latest security and experience features.

My iOS is no longer supported. Can I continue to use the myBOQ app?

Unfortunately, if your device does not meet the minimum operating system (OS) requirements for the app, you will need to either update your device’s OS or use a different device that supports a more recent operating system.

My Android operating system is no longer supported. Can I continue to use the myBOQ app?

You’ll still be able to use the current myBOQ app, but to continue to receive app releases with the latest security and experience features, we recommend updating your device to a newer operating system.

If you uninstall or remove the myBOQ app on your device, it will no longer be available on the Google Play Store to download.

Why should I update to the latest operating system?

If you use the app on an operating system that isn’t supported, you’ll no longer receive app updates with new features and bug fixes, or technical support for any app issues. In time, the app may become unavailable on older operating systems.

What if I can’t update my mobile phone to the minimum operating system?

If your mobile phone is no longer receiving operating system updates, you should consider switching to a newer device that can receive updates with the latest security features. This is particularly important when accessing banking information and managing your finances.

More myBOQ FAQs

For more myBOQ and savings account FAQs.

Help & Support FAQs

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Important information

BOQ’s Everyday, Future Saver, Smart Saver and Simple Saver Accounts are only available on the myBOQ app. The myBOQ app is free to download however your mobile network provider charges you for accessing data on your phone. The myBOQ app is compatible with Android™ and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Find out about the minimum operating system requirements on the myBOQ app page.

Apple, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Android is a trademark of Google Inc.

Conditions, Criteria and Fees Apply.  You should obtain and consider the relevant Product Disclosure Statement (PDS), terms and conditions and Guide to Fees and Charges for the product before making any decision about whether to acquire or continue to hold it.  Full terms and conditions are available online or at any Bank of Queensland branch.

^^ Interest rates are variable rates and are subject to change at any time without notice.

** A Bonus Interest variable rate will only be paid if bonus interest criteria are met in the previous month. Bonus interest criteria will be met where both the following conditions are met:

-  a minimum of $1,000 is credited electronically to the linked Everyday Account in the prior calendar month. This excludes cash and cheque deposits and amounts transferred from another one of your BOQ Accounts including any Account you may be linked to as an Authorised User or joint Account holder;

AND

-  at least 5 direct debit transactions, ATM withdrawals, BPAY payments, or purchases of goods or services from a Merchant are made in the prior calendar month by using your eftpos Card or BOQ Visa Debit Card associated with your linked Everyday Account. This does not include cheques written or deposited, branch cash withdrawals, transfers or payments to any BOQ account or to a non-BOQ account via Internet Banking, in branch or at ATMs, transfer of funds to accounts held at an overseas bank, pending Visa Debit Card transactions and BOQ Credit Card transactions.

Transactions that are not settled (are pending) do not count towards the bonus interest criteria. If a transaction is made but settles in the following calendar month then the transaction will be counted in the following calendar month.

The variable Base Rate always applies in the first month after opening an account. In the first month, bonus interest criteria. on the transaction account is measured from the time the Saver Account is opened, not the full calendar month even if the transaction account was already existing. Interest is calculated on a stepped basis and paid monthly on the first day of the following month. If bonus interest criteria conditions are not met the variable Base Rate only will apply.