The myBOQ app
Delivering a gold standard of banking
Delivering a gold standard of banking{yellow-border}
myBOQ app rollout: A relay, not a sprint
Visa Debit Card
We partnered with VISA to give our customers the ability to tap to pay and more ways to manage their spending and security.
Digital Wallet
We got your everyday banking products working harmoniously with your devices and wearables – for seamless, secure payments on the go.
Change to cloud based banking
We're leveraging the latest technology to simplify, strengthen and transform how you bank with us.
myBOQ
We launched our exciting new app will make everyday banking simpler and more intuitive.
Up next{yellow-border}
Expansion of the features and products on the app
We're focused on bringing you more of the features and products you asked for (and some you won’t expect).
Existing Customer Migration
We’re working hard to migrate our existing customers and their accounts over to the myBOQ app and we’ll be in touch when we have confirmed timings. But if you can't wait you can skip the wait and open an account on the myBOQ now.
And so much more
This is just the beginning of what’s changing – we can’t wait to show you more.
Get poised to dive in{yellow-border}
myBOQ makes managing your money easier than ever{yellow-border}
Speedy and secure access
Instantly login to the myBOQ app with a smile or swipe using face or fingerprint recognition.
Track your bills
Never miss a payment. We’ll give you a heads up when your bills are due, so you can make sure you’ve got the funds available.
Better at budgeting
Manage your money easily. Set spending budgets on specific categories like groceries, bills and more. And get personalised insights and real-time alerts.
Fast, easy payments
Pay or get paid instantly with PayID and Osko. Go hassle-free and schedule regular payments with BPAY.
Round Ups~
Grow your savings whenever you spend. Round up debit card transactions to the nearest dollar and we’ll put the extra change straight into one of your savings accounts.
Live in-app chat
We’re never far away with our dedicated in-app customer service chat.
Download the myBOQ app!{yellow-border}
Getting started is easy. Open and use your account in minutes.
Check your eligibility
You will need:
- To be aged over 14
- To be the account holder (applications cannot be completed and submitted by an Executor/Administrator/Power of Attorney/ Legal representative)
- An Australian residential address
- An Australian drivers licence or Australian passport
- An Australian mobile number
- A smartphone that supports iOS 12.0+ or Android 9.0+
myBOQ app FAQs{yellow-border}
Why have you launched myBOQ?
How is myBOQ different to BOQ Mobile?
myBOQ is BOQ’s brand-new digital banking platform, launching a range of exciting features and products. Customers who open an Everyday Account, Future Saver, Smart Saver or Simple Saver can manage these within the myBOQ app.
Customers holding existing BOQ accounts will continue to manage these via BOQ Mobile or internet banking.
BOQ is committed to providing customers with the best technology, features and services through the myBOQ app. This platform will continue to evolve to meet customer needs and improve their banking experience.
I am already a BOQ customer, can I access myBOQ?
Of course. But you’ll need to open a new Everyday Account or saver account to access the myBOQ app, as your existing accounts won’t be available.
Learn more about our Everyday Account here.
Learn more about our Saver Accounts here.
Existing accounts will still be available via Internet Banking or on the BOQ Mobile app.
Is myBOQ Secure?
Can I still visit a branch?
Yes, customers with any myBOQ accounts can visit any BOQ branch for assistance. We also have a dedicated contact centre, and in-app chat should you have any questions or need assistance.
To chat to us in the myBOQ app, tap the Profile icon, then Help & Support > App Support > Chat to us now to instantly get connected to a myBOQ agent.
How do I open an account?
What accounts are available on myBOQ?
myBOQ offers a suite of everyday banking products.
Everyday Account – Our simple, intuitive everyday transaction account, made even better for you with user-friendly features that help you make the most of your money.
Future Saver and Smart Saver – Our high-interest savings account with easy-to-earn bonus interest, goal tracking and no monthly account fees. Customers between the age of 14-35 will receive a Future Saver account, whilst customers 36 years and older will receive the Smart Saver Account.
Simple Saver– No hoops and no fuss when you just want to save. Simply sit back and watch your savings grow.
Can I open a business account?
What are the system requirements?
More myBOQ FAQs
For more myBOQ FAQs, click on the button below.
