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Important information for BOQ banking
This guide contain information about the financial services we provide, it covers the commission’s staff may receive and the Bank's internal and external dispute resolution processes.
You can find out about our fees and charges for personal and business banking services by viewing these booklets:
Bank of Queensland subscribes to the Code of Banking Practice. This Code regulates how we deal with our customers. For detailed information on the Code you can download:
Additional information is also available through: