• What are the cut off times for transfers between my BOQ accounts?

    Different cut off times apply depending on what type of transfer you request. The following table will assist you to understand when your transfer will be credited to the nominated To account.

    Please Note: When transferring funds to your BOQ credit card, the funds will be available immediately and this will be reflected in the available balance. The table below indicates when the transaction will appear on your credit card statement and be reflected in the balance owing on the credit card.

    From Account Type To Account Type When was the request made Credited immediately Credited next business day Credited 2nd business day after transaction
    Account** Account** Any time regardless of whether that day is a business day* or not    
    Credit Card Account** Before 6.30 p.m. (AEST) on a business day*    
    Credit Card Account** On a non-business day* or after 6.30 p.m. (AEST) on a business day*    
    Account** Credit Card Before 6.30 p.m. (AEST) on a business day*    
    Account** Credit Card On a non-business day* or after 6.30 p.m. (AEST) on a business day*    
    Credit Card Credit Card Before 6.30 p.m. (AEST) on a business day*    
    Credit Card Credit Card On a non-business day* or after 6.30 p.m. (AEST) on a business day*    


    * A business day is defined as any day on which BOQ head office is open for business that is also a day on which banks in Melbourne or Sydney are able to effect settlement through Reserve Bank of Australia.

    ** Account means a Transaction Account, Savings Account, Investment Account, Loan Account, Line of Credit Account, Business Account, Cheque Account, or another non-credit card account.

  • How is the available balance for loan redraws calculated?

    The balance is calculated up to your last repayment. You may redraw any amounts that have been deposited to your account in excess of the total of your most recent minimum monthly repayment. You will need to ensure that you leave enough available funds to cover the next minimum monthly repayment.

  • If I perform a loan redraw today, what do I have to do about the next repayment?

    Your minimum monthly repayment is due as normal on the next due date. Please note that the Bank’s system operates on a monthly basis. If you make your repayments weekly or fortnightly, those payments made each week or fortnight before the monthly due date will appear to be amounts available for redraw. You must take this into account when redrawing funds and must ensure that you leave enough funds in your loan account to meet your next minimum monthly repayment.

  • View a video tutorial on transferring funds between your accounts