Travel Insurance
For peace of mind when you travel within Australia or overseas
In response to COVID-19, our customers and employees health and safety is of paramount importance. During these uncertain times we will continue to put our team and your wellbeing at the forefront of everything we do.
We would like to reassure our customers that we are closely monitoring the ever-changing situation and will continue to follow the advice of the Australian Government and the Department of Foreign Affairs & Trade (DFAT).
As a result of DFAT’s recent upgrade to Level 4 “Do Not Travel” advice for all overseas destinations and domestic travel restrictions, BOQ is responding, with effect immediately by suspending the sale of new Travel Insurance policies until further notice.
Whilst we empathise that this measure may be an inconvenience, we would like to take this opportunity to ensure our customers that our response is in the best interest of your health and safety and we will continue to review our offering in line with Government and Department bodies.
Why choose our Travel Insurance?
Heading away on holiday is an exciting time, however not all trips go to plan. If you need medical treatment when you’re on holiday, have your passport stolen or lose your luggage, then we've got you covered.
Single Policy
Covers only one person travelling and up to one child or grandchild (under 21) who accompanies them on the journey.
Family Policy
Covers one person travelling and their partner, children or grandchildren (under 21) who accompanies them on the journey.
Multi-Trip Travel Insurance – Single or Family
If you are a regular traveller, our Secure Annual Multi-Trip Travel Insurance is an annual policy that covers unlimited trips per year, with a maximum of 90 days per trip. It includes the same benefits as the Holiday Travel policy, but with higher limits and additional benefits.
What you’re covered for
Find out what you'll be covered for with our travel insurance policies
Secure Holiday Travel Insurance Benefits
| Benefit | Secure Holiday Travel Insurance |
|---|---|
Unlimited cancelled travel and accommodation expenses |
|
Unlimited overseas medical expenses* |
|
Overseas dental expenses - $1,000 for Single policy or $2,000 for Family policy |
|
Additional transport and accommodation expenses |
|
Cash benefit without excess if you end up in an overseas hospital for more than 48 hours* |
|
Delayed transport – accommodation and meal expenses |
|
Loss of or damage to personal baggage & personal effects |
|
Replacing lost travel documents including relevant travel and accommodation expenses |
|
Accidental death cover up to $25,000 for Single policy or $50,000 for Family policy |
|
Loss of sight or limbs up to $10,000 for Single policy or $25,000 for Family policy |
|
Cover for resumption of journey up to $2,000 for Single policy or $4,000 for Family policy |
|
Car hire insurance claim - excess reimbursement up to $2,000 for Single policy or $4,000 for Family policy |
|
Special event cancellation expenses |
|
Delayed baggage – emergency purchases |
|
*If you want to cover a pre-existing medical condition you will need to apply for specially extended cover.
Emergency 24/7 medical and travel assistance
Your travel insurance policy includes 24-hour multi-lingual service, telephone medical advice, referral to doctors, hospitals and dentists worldwide, lost luggage assistance, emergency travel agent assistance, legal referral, pre-trip information services, embassy referral, interpreter and general travel information.
Compare Travel Insurance policies
Single or family, holiday or business – compare our different travel insurance policies.
Policy Benefit |
Secure Holiday Travel Insurance |
Annual Multi-trip Travel Insurance |
||
|---|---|---|---|---|
Single Policy |
Family Policy |
Single Policy |
Family Policy |
|
Cancelled travel & accommodation expenses |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Overseas medical Overseas dental expenses |
Unlimited* Single policy up to a max $1,000 |
Unlimited* Family policy up to a max $2,000 |
Unlimited* Single policy up to a max $1,000 |
Unlimited* Family policy up to a max $2,000 |
Additional transport & accommodation expenses |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Cash paid while you are in hospital |
Single policy $100 per day up to a max $6,000 |
Family policy $100 per day up to a max $12,000 |
Single policy $100 per day up to a max $6,000 |
Family policy $100 per day up to a max $12,000 |
Delayed transport - accommodation & meal expenses |
Single policy $250 each 12 hours up to a max $1,000 |
Family policy $500 each 12 hours up to a max $2,000 |
Single policy $250 each 12 hours up to a max $1,000 |
Family policy $500 each 12 hours up to a max $2,000 |
Personal baggage & travel documents |
Single policy up to a max $6,000 |
Family policy up to a max $12,000 |
Single policy up to a max $8,000 |
Family policy up to a max $15,000 |
Accidental death |
Single policy up to a max $25,000 |
Family policy up to a max $50,000 |
Single policy up to a max $25,000 |
Family policy up to a max $50,000 |
Personal liability |
A maximum of $5 million for all claims arising from one event. |
A maximum of $5 million for all claims arising from one event. |
A maximum of $5 million for all claims arising from one event. |
A maximum of $5 million for all claims arising from one event. |
Disability |
Single policy up to a max $10,000 |
Family policy up to a max $25,000 |
Single policy up to a max $10,000 |
Family policy up to a max $25,000 |
Resumption of journey |
Single policy up to a max $2,000 |
Family policy up to a max $4,000 |
Single policy up to a max $2,000 |
Family policy up to a max $4,000 |
Special event cancellation expenses |
Single policy up to a max $500 |
Family policy up to a max $2,000 |
Single policy up to a max $2,000 |
Family policy up to a max $4,000 |
Delayed baggage - emergency purchases |
Single policy up to $250 each 12 hrs of delay up to a max of $500. |
Family policy up to $500 each 12 hrs of delay up to a max of $1,000. |
Single policy up to $250 each 12 hrs of delay up to a max of $500. |
Family policy up to $500 each 12 hrs of delay up to a max of $1,000. |
Hire care insurance excess |
Single policy up to a max $2,000 |
Family policy up to a max $4,000 |
Single policy up to a max $2,000 |
Family policy up to a max $4,000 |
Loss of income |
Not applicable |
Not applicable |
Single policy $1,000 per month up to a max $10,000 |
Family policy $1,500 per month up to a max $15,000 |
Substitute person to complete your business |
Not applicable |
Not applicable |
Single policy up to a max $10,000 |
Family policy up to a max $20,000 |
* Dental expenses are limited to $1,000 under a Single policy and $2,000 under a Family policy.
Get a travel insurance quote
Get a travel insurance quote here and check your eligibility.
Check Your Eligibility
We can insure you online if:
- You are over 18 years of age
- Your children who accompany you are under 21 years and normally live with you in Your home in Australia
- All travellers are permanent Australian residents
- Your travel begins and ends in Australia
- Your travel/journey has not started
But not if:
- Any traveller has any of the following pre-existing medical conditions:
- Heart condition
- Lung condition (other than asthma as described
under self-assessment in the product disclosure
statement)
- Metastic (secondary) cancer
- Kidney failure
- Dementia
- Reduced immunity (as a result of either
treatment/medication or a medical condition)
- Any traveller has made two or more travel related claims in the past five years
In which case, you should call us on 1800 675 511, as we may still be able to help.
Important information
Online Discount available for new Vero Secure Holiday Travel Insurance policies quoted and purchased online on or after 25 February 2020. Discount is included in the premium and is applied before taxes and charges are added. Not valid with any other discounts or offers. Vero can vary or discontinue the online discount at any time and without notice.
For important information on Travel Insurance, download the files below.
We can also help you with:
Get moving with our Car Insurance
Car Insurance
When you get into a car accident or your car is stolen, the last thing you want to think about is how you're going to pay for everything. That's why we've got you covered.
- Choose from Comprehensive and Third Party
- Choose market value or agreed cover
- Optional extras
Protect your most valuable asset
Home and Contents Insurance
You’ve put a lot in to your home and spent a lot on your belongings. Make sure they’re protected should the unthinkable happen.
- Combined or separate home and contents insurance
- Automatic cover for fire and flood
- Cover for accidental damage
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