Help and Support
Answering your questions about banking at BOQ{sub-heading}
Popular support topics{yellow-border}
Tax time{yellow-border}
Latest news and updates{yellow-border}
Internet Banking
The latest Internet Banking news including troubleshooting tips.
FAQ support pages{yellow-border}
Losing a loved one
Find information on the steps that need to be taken and answers to common questions
BOQ - Find your account interest
View your interest transactions in Internet Banking.
myBOQ - Find your account interest
View your interest transactions in the myBOQ app.
More help and support{yellow-border}
Financial Difficulty Assistance
Natural Disaster Support
Managing unplanned life moments
Fraud and scam assistance
Domestic and Family violence assistance
Customer Advocate
Protecting your money as you get older
Find a Branch or ATM
Remediation Funds Owed
We're here to help{yellow-border}
Contact us
Feedback and complaints
Branch Network
Confirming your details
Confirming your details is not just a regulatory requirement; it's a vital step in protecting your information.
Accessibility
We try to make banking accessible to everyone.
Find help with,
Hearing, speech or vision impairment
Interpeter services
Physical disability
Remote living