About our EFTPOS Terminals

For EFTPOS terminals that will process payments quickly and easily, we offer both countertop and mobile solutions to suit your business needs. Both EFTPOS terminals are fully functional, accepting all major cards suitable for all business types. 

Features and benefits

Whether you require pay anytime, anywhere convenience, or whether you're looking for lightning fast payments via a fixed phone line, we have an EFTPOS solution for you. And it's all protected by the industry's most impenetrable security.

Cards accepted

  • Debit cards (cheque or savings)
  • Scheme cards (Visa & MasterCard)
  • Charge cards (American Express, Diners Club & JCB) where arrangements are made

Additional information

  • Accessories available at an extra cost upon request
  • 24/7 Merchant Help Desk with highly trained technical staff
  • Regular terminal updates to ensure the latest security standards and features are available
  • Terminal installation and training provided by technician at no extra cost, with turnaround times above market standard
  • In some remote areas, terminal delivery and install will be via courier delivery with telephone support for set-up and training

EFTPOS Terminals Types

 

 

Mobile EFTPOS Terminal

VX675

 

Countertop EFTPOS Terminal 

VX520

Benefits

Advanced technology, sleek design and incredibly durable construction.

Processes at lightning speeds due to its powerful processor and expandable memory

Debit & credit purchases

Yes

Yes

Refunds

Yes

Yes

Tipping

Yes

Yes

Cash out

Yes

Yes

Surcharging

Yes

Yes

Pre-Authorisation 
(Travel & entertainment merchants only)

Yes

Yes

Mail order/telephone order (MO/TO) facility

Yes

Yes

Multi-merchants

Yes

Yes

Stationery order through terminal

Yes

Yes

Chip card acceptance

Yes

Yes

Contactless card

Yes

Yes

Electronic fallback 
(process transactions up to a particular value when technical issues occur)

Yes

Yes

Connectivity

Telstra 3G network (SIM card)

Dial up (PSTN) and Internet (Ethernet)
Connected to powerpoint with phone port/LAN port

Mobile EFTPOS Terminal VX675

  • The cost of the mobile SIM and all call costs are paid for by BOQ

Countertop EFTPOS Terminal VX520 

  • You will need access to a power point within two (2) metres of where the terminal is to be located
  • All calls made by the terminal are paid for by BOQ

Ready to apply?

Enquire now 

Visit a branch

Merchant requests and downloads

The forms and documents below are for assisting your business with the day to day management of your BOQ merchant solutions. 

If you have any further questions, please contact our Merchant Help Desk on 1800 700 226.

Want to request a change to your EFTPOS facility?

Request Action

General Maintenance Requests

  • Change of Merchant Details
  • Change of terminals or functionality 

 

Complete Merchant Services Request form

Close Merchant Facility or Terminals

Please contact your local BOQ branch or phone 1800 700 226 to complete this request.

Request to Add, Change or Delete Surcharge

Complete Merchant Surcharge Request Form form

Refer to accc.gov.au for more information on Payment Surcharging

 

EFTPOS Guides and references

Guide Contents
Quick Reference Guide

Quick reference guide for your BOQ EFTPOS Terminal.

Fraud Brochure

Disputes, chargebacks and fraud risks associated with operating a merchant facility.

Merchant Operating Guide - IP/Ethernet Countertop VX520

Information on operating the VX520 EFTPOS Terminal.

Merchant Operating Guide - Telstra 3G Mobile VX675

Information on operating the VX675 EFTPOS Terminal.

 

EFTPOS Terms and Conditions

Documents Contents
Merchant Facility Terms & Conditions - Tiered Pricing

Tiered pricing means the card schemes interchange fee and BOQ service fee are charged as one fee.

Merchant Facility Terms & Conditions - Interchange Plus Interchange Plus pricing means the card schemes interchange fee and BOQ service fee are charged separately.

We can also help with:

Payment Solutions and Billing
Process your payments quickly and easily

Payment Solutions and Billing

Solutions for customer payments and the processing of large amounts of transactions.

  • BPAY Billing for easy collection
  • Direct Debit Facilities to get paid automatically
  • Direct Credit Facilities to assist with salary payments or large quantities
Everyday Business Account
$0
Account keeping fees with $5,000 minimum balance

Our low fee business bank account

Everyday Business Account

Our Everyday Business Account is a low fee business transaction account that provides a flexible way to manage business finance and expenses.

  • Make business purchases worldwide wherever Visa is accepted with Business Visa Debit
  • Full account access via ATM/EFTPOS, Internet and Mobile Banking
  • Receive payments faster with a linked Merchant Facility