Managing Director and Chief Executive Officer
George joined BOQ as Managing Director and CEO in September 2019 and has over 26 years’ corporate experience.
George has a long history in Banking and Finance, having worked in the industry for the past 17 years. Most recently he was Chief Executive of Westpac Group’s Consumer Bank. Prior to that George was CEO, St. George Banking Group and Chief Executive, Westpac New Zealand Limited. George has held senior executive roles at National Australia Bank, Commonwealth Bank of Australia, as well as Air New Zealand. He started his career as an officer in the Royal Australian Air Force.
Chief Financial Officer
Matt Baxby joined BOQ in May 2012 and was responsible for the retail banking division including our owner managed and corporate branches, mortgage brokers, digital and direct channels including our customer service centres - along with product, brand and marketing and Virgin Money Australia. Matt and his team have championed BOQ’s Customer in Charge strategy designed to make it easier for our retail customers to do business with us when and how it suits them. This approach has seen our traditional channels evolve alongside new growth channels. Matt joined BOQ after almost ten years with the Virgin Group, including three years as Managing Director of Virgin Money Australia, where he guided the business through a major transformation to become a recognised player in the financial services sector. From 2003 to 2009 Matt held the positions of Commercial and Strategy Director with Virgin Money in the UK and Investment Director of Virgin Management Limited. He graduated with a Bachelor of Laws and Bachelor of Business Accounting from the Queensland University of Technology and holds a Masters of Applied Finance. Matt commenced his role as CFO at BOQ in May 2018.
Group Executive People and Culture
Debra Eckersley joined BOQ as Group Executive, People and Culture in September 2018 and leads the People and Culture business unit.
Prior to her appointment with BOQ, she was a Managing Partner at PricewaterhouseCoopers (PwC), where she spent the past 24 years working in a number of roles including leading their Human Capital function to enable the delivery of PwC Australia’s business priorities and consulting to many of Australia’s leading organisations.
Debra is an advocate and champion for women’s empowerment and gender equality including being a Board member of the UN Women National Committee Australia and a member of Chief Executive Women.
Debra holds a Bachelor of Commerce from Deakin University with a Graduate Diploma in Applied Finance and has also studied Strategic Human Resources at Cornell University (USA). She is also a member of the Australian Human Resources Institute and a Fellow of Chartered Accountants, Australia and New Zealand.
Chief Risk Officer
Adam McAnalen was appointed Chief Risk Officer of BOQ in June 2019. Prior to his appointment as Chief Risk Officer, Adam held a number of senior leadership roles across the Business and Retail Banking, Finance, Operations and Risk divisions of BOQ. His previous roles include CEO of BOQ Finance, CRO for BOQ Business, and General Manager Retail Credit where he led the Bank's retail credit risk strategy, scorecards, decisioning, collection and recovery operations. Before joining BOQ, Adam held a number of senior Commercial and Business Banking roles at Westpac Banking Corporation. Adam has been a member of the Bank's Executive Credit Committee since April 2016 and is a signatory of the Banking Finance Oath.
Group Executive Retail
Lyn McGrath is the Group Executive Retail Banking, Bank of Queensland. She is responsible for Virgin Money Australia, BOQ Retail distribution – Branches, Contact Centres and Third Party broking, Retail Products, Marketing, Customer Segments, Experience and Strategy.
Prior to this she successfully led Commonwealth Bank’s Retail Bank Branch distribution and specialist distribution areas. She has also held roles with St George in the Retail Bank as Head of Customer Experience and as Regional Manager, Northern Sydney.
Lyn has extensive senior management experience in strategic and operational roles in the electricity and media industries as well as over 20 years’ experience in Financial Services. Lyn is highly regarded externally and internally for her transformational leadership, distribution expertise and customer experience strategy.
Lyn holds an MBA and BA from Macquarie University as well as a Dip PR (Hons) from Sydney TAFE. She is a Graduate of the Australian Institute of Company Directors and currently is a non - Executive director on Australian Digital Health Agency. Lyn is also a Senior Fellow with FINSIA and a Fellow with the Australian Institute of Managers and Leaders.
In 2012 Lyn was an AFR 100 Most Influential Women in Australia finalist.
CxO, Chief Digital and Information Officer
Donna joined BOQ in July 2015 as the Chief Operations Digital and Information Officer and leads the Bank’s Operations, Enterprise Program Office and Information Technology teams. Donna’s extensive experience in operations, risk management and technology, and her track record of delivering digital disruption and transformation projects for major financial services organisations globally will enable her to play a key role in BOQ’s own transformation as it continues to digitise it’s business and customer experience. Donna joined BOQ from IAG where she was Group General Manager, Group Digital and Group CIO, prior to that, she was Chief Operations and Information Officer of Westpac’s Institutional Bank for four and half years. Donna has also held many executive management roles at Citigroup over a span of fifteen years, including Regional CIO and Global Head of Technology Risk Management and held other senior management roles at Potter Warburg and was a Director at Country Natwest.
Group Executive BOQ Business
Peter Sarantzouklis is the Group Executive of BOQ Business at Bank of Queensland. Peter joined BOQ in August 2019 and he is responsible for BOQ Business - Everyday Business Banking, Financial and International Markets, Small to Medium Enterprise, as well as Merchant and Payment Facilities. Peter also leads the Bank’s BOQ Finance (Asset, Cash Flow and Structured Finance) and BOQ Specialist (niche segment) divisions.
Before joining BOQ, Peter was with the Westpac Group where he held a range of roles, including Chief Product Officer for Westpac Group’s Consumer Bank and Chief Financial Officer for the St.George Bank Group, which included the St.George, RAMS, Bank of Melbourne and BankSA brands. He has also held senior roles at GE Money and AVCO Finance.
With more than 23 years’ experience in the Banking and Finance sectors, Peter is a seasoned banker with a proven track record in people leadership and customer advocacy.
Peter holds a Master of Business Administration and a Bachelor of Business (Marketing) from Charles Sturt University.