BOQ Group and Capgemini Announce Strategic Partnership to Accelerate Digital Transformation

28 August 2025

BOQ Group today announced a strategic partnership with Capgemini to accelerate its technology transformation, simplify operations, and deliver a best-in-class experience for our customers and bankers.

The collaboration will see Capgemini work closely with BOQ to co-design and deliver enhanced digital solutions, streamline operations, and embed innovation across the bank. The partnership will also enable BOQ to improve customer experience and support scalable growth.

BOQ will draw on Capgemini’s global capabilities to deliver agentic AI, information technology and business processing services and the partnership will complement its established relationship with Microsoft. As part of the partnership, BOQ will leverage Capgemini’s capabilities to scale its AI operations. A key initiative will be the co-creation of an AI academy, designed to upskill BOQ’s people and equip them for success in an AI-driven future.

Manoj Khera, Chief Client Officer for Capgemini Asia Pacific, said:

“We are proud to expand our strategic partnership to accelerate BOQ Group’s digital transformation, data & AI Initiatives. In collaboration with BOQ's partner ecosystem including Microsoft, our vision is to be the catalyst to help BOQ become the bank customers choose.  We are excited to deliver a seamless, AI-first digital experience to BOQ customers and employees by leveraging a suite of our transformation offers, accelerators, tools and frameworks.”

BOQ Group CEO Patrick Allaway said the partnership with Capgemini would help deliver on the Group’s ambition to become a simpler, specialist bank.

“Our transformation strategy is about simplifying and digitising our business to better serve our customers and empower our people. Capgemini brings global expertise in technology and innovation, and together we will build a more efficient, responsive, and digitally enabled BOQ.” Mr Allaway said

-ends-