• Who can register for BOQ Internet Banking?

    BOQ Online Banking gives you access to all your personal and business accounts, including transaction and investment accounts, loans and overdrafts, and credit cards for personal customers as well as a range of banking services.

    All we ask is that you’re a signatory to each Account for Internet Banking and that you have authority to operate on those accounts. If there are multiple signatories to the account each user will need to complete the registration process.

    For more information on how to apply, please click here.

  • How do I apply for BOQ Internet Banking?

    For information on how to apply for Internet Banking access, please click here.

  • Which accounts can be accessed through Internet Banking?

    Internet Banking gives you access to a wide range of personal and business accounts. Click here to view the Internet Banking permissible accounts.


  • How much does it cost?

    There are a range of account operating fees and charges for both personal and business banking services.

    For more information on fees and charges, please refer to the Fees and Charges Guides available on the Terms and Conditions page.

  • What is an Electronic Banking Password?

    When applying for BOQ Internet Banking you will be asked to nominate an Electronic Banking Password. This Electronic Banking Password will be used as a means of identifying you if you need to call the Customer Contact Centre in relation to your Internet Banking. This password is not used to log on to Internet Banking or Mobile Banking.

  • Can a customer with no email address register for Internet Banking?

    No. An email address is required. If you do not have one, you cannot be set up for Internet Banking access.

    The email address is used for the following reasons:

    • an email is sent for security purposes such as when a limit increase is requested
    • an email is required should you wish to receive alerts such as when a delegated user has signed in or when you have outstanding authorisations
    • BPAY View details are emailed